Retail Supervisor

Bunnings Warehouse; Blacktown; On-site; AUD 36,000 - 48,000; Full time

Job summary

Bunnings Warehouse in Blacktown, NSW is seeking a Retail Supervisor to lead a store team and support the senior leadership in delivering excellent customer service. This full-time role offers an adult pay rate of $30.78 per hour for eligible staff, with opportunities to develop leadership skills in a busy retail environment.

You will mentor staff, manage stock and merchandising, and foster a positive customer experience across long retail hours.

Qualifications

• Experience supervising a team in a fast-paced environment.
• Strong customer service focus and leadership presence.
• Ability to coach and develop others.
• Attention to merchandising standards.

Responsibilities

• Lead by example, delivering friendly, helpful service to customers.
• Coach the team on appropriate service behaviours and performance.
• Onboard and train new team members with induction support.
• Maintain and enforce merchandising standards to meet business requirements.
• Manage and coordinate stock and ensure smooth in-store operations.

Job description

As a Retail Supervisor at Bunnings, you'll be the go-to and support for the store's senior leadership team. You'll keep the energy high and the workflow smooth in your designated department. By leading by example, you'll work with your team to ensure every day is a success and operations run like a well-oiled machine. Get ready to lead, inspire, and make a real impact!

We provide an adult pay rate for 18 years of age and above at $30.78 per hour for this role.

What's involved:

• Lead by example by demonstrating best service practices and support the team in providing friendly and helpful advice to customers
  
• Coach the team through guidance on appropriate service behaviours
  
• Helping onboard and train new team members by providing training and induction support
  
• Merchandising standards to ensure all merchandising meets business requirements
  
• Managing and coordinating stock effectively.
  

Who we’re looking for:

Our ideal candidate will share a genuine passion for retail and customer service and be complimentary to the store leadership team. You will have previous experience supervising a team in a fast-paced environment, have open communication and a genuine interest in coaching and developing others. This opportunity is full-time.

This role is a great opportunity for an aspiring retail leader to grow their leadership career in a supportive team environment. Surrounded by experienced mentors, you'll have the chance to develop your leadership skills, take on exciting challenges, and make a real impact.

You'll need:

• The ability to guide, support, coach and provide feedback, so as to bring the best out of your team
  
• To be results driven and a team player
  
• Be approachable and confident, creating positive experiences when interacting with our customers
  
• Have an eagerness and ongoing enthusiasm to learn about new products
  
• To be on your feet assisting with customers across a wide range of retail hours