Retail Supervisor

Bunnings Warehouse; Australian Capital Territory; On-site; AUD 35,000 - 50,000; Full time

Job summary

Bunnings Warehouse is seeking a Retail Supervisor to support the store's senior leadership team and drive daily operations in your department. You will lead by example, ensuring high service standards, coaching staff, and maintaining stock and merchandising to meet business goals.

Ideal candidates will have prior experience supervising a team in a fast-paced retail environment, strong communication, and a passion for coaching others.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Strong customer service skills with a friendly approach.
• Ability to coach and develop others and provide constructive feedback.

Responsibilities

• Lead by example and support the store's senior leadership.
• Coach the team on service behaviours and best practices.
• Onboard and train new team members with induction support.
• Maintain merchandising standards to meet business requirements.
• Manage and coordinate stock effectively.

Skills

Team leadership

Customer service

Coaching

Stock management

Merchandising

Communication

Training

Onboarding

Job description

As a Retail Supervisor at Bunnings, you'll be the go-to and support for the store's senior leadership team. You'll keep the energy high and the workflow smooth in your designated department. By leading by example, you'll work with your team to ensure every day is a success and operations run like a well-oiled machine. Get ready to lead, inspire, and make a real impact!

We provide an adult pay rate for 18 years of age and above at $30.78 per hour for this role.

What's involved:

• Lead by example by demonstrating best service practices and support the team in providing friendly and helpful advice to customers
• Coach the team through guidance on appropriate service behaviours
• Helping onboard and train new team members by providing training and induction support
• Merchandising standards to ensure all merchandising meets business requirements
• Managing and coordinating stock effectively.

Our ideal candidate will share a genuine passion for retail and customer service and be complimentary to the store leadership team. You will have previous experience supervising a team in a fast-paced environment, have open communication and a genuine interest in coaching and developing others.

This role is a great opportunity for an aspiring retail leader to grow their leadership career in a supportive team environment. Surrounded by experienced mentors, you'll have the chance to develop your leadership skills, take on exciting challenges, and make a real impact.

You'll need:

• The ability to guide, support, coach and provide feedback, so as to bring the best out of your team
• To be results driven and a team player
• Be approachable and confident, creating positive experiences when interacting with our customers
• Have an eagerness and ongoing enthusiasm to learn about new products
• To be on your feet assisting with customers across a wide range of retail hours