Retail Store Technology Operations Analyst

TJX Australia (TK Maxx) Pty Ltd; Sydney; Vor Ort; AUD 80.000 - 100.000; Vollzeit

Zusammenfassung

TJX Australia is seeking a Store Technology Analyst to support the technology that powers our store network. You’ll assist with new openings, remodels, deployments and ongoing troubleshooting to keep stores trading smoothly.

Work closely with Store Operations, technology teams and partners to ensure store tech is ready, reliable and fit for purpose, including POS, payment devices and Windows endpoints across multi-site environments.

Qualifikationen

• Experience in IT support, technology operations or a similar technical environment.
• Strong troubleshooting and problem-solving capability.
• Experience supporting Windows devices and endpoint technology.
• The ability to manage multiple priorities and work effectively across technical and operational teams.
• A proactive approach and a willingness to take ownership from issue identification through to resolution.
• Retail technology experience with POS or payments and multi-site support is highly regarded.

Aufgaben

• Supporting technology delivery for new store openings, relocations and remodels.
• Coordinating setup, deployment, testing and readiness of store technology.
• Providing Level 2 support across POS systems, payment devices, Windows endpoints, printers and store infrastructure.
• Troubleshooting and resolving technical issues that impact store operations.
• Supporting peak trading periods, stocktakes and key business initiatives.
• Partnering with vendors, field technicians and internal stakeholders to deliver technology solutions.
• Identifying opportunities to improve store technology, stability and support processes.
• Contributing to the rollout of new technology and continuous improvement initiatives across the store network.

Kenntnisse

IT support

Tech operations

Troubleshooting

Windows devices

Endpoint technology

Multi-tasking

Ownership

POS/payments exposure

Jobbeschreibung

TJX Australia is seeking a Store Technology Analyst to support the technology that powers our store network. You’ll assist with new openings, remodels, deployments and ongoing troubleshooting to keep stores trading smoothly.

Work closely with Store Operations, technology teams and partners to ensure store tech is ready, reliable and fit for purpose, including POS, payment devices and Windows endpoints across multi-site environments.