Retail Store Manager- West Lakes, SA

Oscar Wylee Pty Ltd.; Adelaide; On-site; AUD 61,000 - 75,000; Full time

Benefits offered by this job

Free glasses every six months

Family & Friends discounts twice ayear

Westfield West Lakes location

Access to Google Suite, Deputy and Hib

Job summary

Oscar Wylee Pty Ltd. is seeking a Store Manager for our West Lakes store in South Australia. Lead and inspire your team while overseeing day-to-day store operations and delivering remarkable customer experiences.

You will work closely with our Store Partner, gaining commercial and operational experience. Training will be provided as you join a growing eyewear retailer with a strong joint-venture culture.

Qualifications

• Experience leading a retail team and driving results.
• Experience contributing to rosters and labour planning.
• Passion for delivering great customer experiences.
• Interest in developing decision-making, coaching and team culture.
• No optical experience required; training will be provided.

Responsibilities

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through customer care
• Manage rosters, budgets, and labour efficiency
• Provide hands-on in-store support with sales, service and patient care
• Partner with Optometrists to ensure exceptional customer experience

Skills

Retail leadership

Roster & labour planning

Job description

As Store Manager for Oscar Wylee in West Lakes, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

You will work closely with our experienced Store Partner, gaining valuable commercial and operational experience. Our West Lakes store is involved in our joint venture partnership, where we have had the opportunity to work alongside exceptional business leaders who have joined Oscar Wylee as part owners of our stores.

Key Responsibilities:

• Oversee store operations, compliance, and performance standards


• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.


• Manage rosters, budgets, and labour efficiency


• Provide hands-on support in-store, assisting with sales, service, and patient care


• Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)


• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.


• A passion for delivering great customer experiences


• A keen interest in developing your skills in decision‑making, coaching, and team culture


• No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Earnings:

Up to 68k salary.

Perks:

Get a free pair of prescription glasses every six months

• Treat your loved ones to Family & Friends discounts twice a year!


• Work in our beautiful store located in Westfield West Lakes, close to Port Adelaide, Seaton and Semaphore areas.Check out our store page here!


• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates


• Career growth opportunities beyond retail -from area management, operations, or optometry

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our West Lakes store in Westfield has plenty of retail, entertainment and dining options.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!