Retail Store Leader — Elevate Experience, Monthly Bonus

Mountain Warehouse; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount across Mountain

Generous Colleague Referral Incentive

Length of service awards

Job summary

Mountain Warehouse in Sydney is seeking an Assistant Store Manager to partner with the Store Manager in driving store success. You will lead a motivated team, manage daily operations, and foster an exceptional shopping experience aligned with Mountain Warehouse branding.

You will train and develop staff, communicate effectively, and ensure product knowledge supports outstanding customer service. This role focuses on sales targets, store profitability, and a safe, welcoming environment for

Qualifications

• Proven leadership in a retail environment.
• Experience driving sales and KPIs in a team setting.
• Excellent communication with colleagues and customers.

Responsibilities

• Partner with Store Manager to lead a high-performing team.
• Foster collaborative, supportive work environment and teamwork.
• Drive training and development to help staff grow.
• Communicate clearly to ensure alignment and trust across the team.
• Maintain product knowledge to deliver outstanding customer service.
• Assist with daily store operations and policy compliance.
• Maintain visual merchandising and housekeeping standards.
• Prioritise health and safety and conduct risk assessments.
• Participate in recruiting and retaining top talent.
• Support in meeting sales targets and profitability.
• Monitor KPIs and ensure store success.
• Oversee stock levels and delivery management.
• Implement loss prevention strategies.
• Lead by example to deliver exceptional customer service.

Skills

Leadership

Retail management

Communication

Sales targets

Team development

Job description

Mountain Warehouse in Sydney is seeking an Assistant Store Manager to partner with the Store Manager in driving store success. You will lead a motivated team, manage daily operations, and foster an exceptional shopping experience aligned with Mountain Warehouse branding.

You will train and develop staff, communicate effectively, and ensure product knowledge supports outstanding customer service. This role focuses on sales targets, store profitability, and a safe, welcoming environment for