Retail Store Leader – Customer Service Manager

Rebel Sport Limited; Burwood; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Bonus opportunities

Staff discounts across rebel brands

Job summary

Rebel Sport Limited, located in Burwood, is seeking an Assistant Store Manager to guide a vibrant team of 50+ and partner with the Store Manager to maximise sales and store performance. This hands-on role emphasizes customer service, team development, and operational excellence on the busy shop floor.

The ideal candidate has strong retail leadership experience, a passion for sport, and the ability to motivate staff while maintaining exceptional store standards.

Qualifications

• Experience leading retail teams on the shop floor.
• Proven ability to drive KPIs and customer satisfaction.
• Strong communication and people development skills.

Responsibilities

• Lead by example on the shop floor and deliver top-tier customer service.
• Inspire and coach a team of 50+ to achieve targets.
• Oversee training, floor sales, and store standards including H&S and security.

Skills

Retail management

Customer service

Team leadership

Training

Floor sales

Visual merchandising

Stock control

Health & safety

Store security

People development

Job description

Rebel Sport Limited, located in Burwood, is seeking an Assistant Store Manager to guide a vibrant team of 50+ and partner with the Store Manager to maximise sales and store performance. This hands-on role emphasizes customer service, team development, and operational excellence on the busy shop floor.

The ideal candidate has strong retail leadership experience, a passion for sport, and the ability to motivate staff while maintaining exceptional store standards.