Customer Experience Manager – Frontline Growth

Rebel Sport; City of Wodonga; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Flexible roster

Career development

Bonus potential

Job summary

Rebel Sport, part of Super Retail Group, is seeking an Assistant Store Manager in our large regional store to coach customer service, develop team capability, and drive performance. You’ll lead a team of up to 25, manage service standards, and help the store reach its full sales potential.

The role offers a competitive salary, weekly pay, achievable bonus potential, and a Tuesday–Saturday roster. Significant staff discounts across our brands are included, with clear opportunities for career

Qualifications

• Proven leadership and coaching experience in retail.
• Experience in customer-centric roles and top-tier service.
• Ability to motivate diverse teams and lift performance.
• Experience in visual merchandising and stock control.

Responsibilities

• Support Store Manager to reach sales potential.
• Lead customer experience and service standards on the floor.
• Develop and coach team of up to 25 staff.
• Ensure visual merchandising, stock control, safety and security.

Skills

Leadership

Coaching

Customer Service

Team Management

Visual Merchandising

Stock Control

Health & Safety

Store Security

Motivation

Job description

Rebel Sport, part of Super Retail Group, is seeking an Assistant Store Manager in our large regional store to coach customer service, develop team capability, and drive performance. You’ll lead a team of up to 25, manage service standards, and help the store reach its full sales potential.

The role offers a competitive salary, weekly pay, achievable bonus potential, and a Tuesday–Saturday roster. Significant staff discounts across our brands are included, with clear opportunities for career