Retail Sales Manager

Elders Rural Services Australia Limited; Barham; On-site; AUD 80,000 - 100,000; Full time

Job summary

Elders Rural Services Australia Limited is seeking a proactive Retail Sales Manager to lead the branch's retail sales and merchandise operations, focusing on service, relationships and growth. You will support rural merchandise needs by providing excellent service and proactive sales support while managing procurement, pricing, supply chain and inventory performance.

Your ability to build strong relationships, work with the team, understand client requirements and identify opportunities will be

Qualifications

• Experience in customer service, sales or retail operations.
• Ability to build strong client and supplier relationships.
• Proven understanding of pricing, stock management and operations.
• Interest in agriculture and rural communities.
• Commercial awareness across procurement and logistics.

Responsibilities

• Lead day-to-day retail sales and merchandise operations.
• Build and maintain relationships with clients.
• Provide high-quality customer service and proactive sales support.
• Identify sales opportunities and drive growth through client engagement.
• Manage procurement and supplier relationships.
• Oversee supply chain, logistics and stock movement.
• Manage pricing, margins and commercial outcomes.
• Oversee inventory management and retail presentation.
• Collaborate with the branch team and Elders network to deliver client outcomes.

Skills

Customer service

Sales

Retail operations

Relationship building

Procurement

Supply chain

Inventory management

Pricing

Account management

Job description

We are looking for a proactive, positive and self-motivated Retail Sales Manager who can lead both the sales and day-to-day retail operations of the branch. This role is strongly focused on customer service, relationship-building and sales growth, while also taking accountability for key operational areas including procurement, supply chain and logistics, pricing, and inventory management. Direct agribusiness sales experience would be highly regarded, but it is not essential. What matters most is a genuine interest in agriculture, a strong service and sales mindset, the ability to build trusted relationships with clients and suppliers, and a willingness to thrive as part of the local branch team. Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

About the role

We are looking for a Retail Sales Manager to join the growing team on a permanent, full-time basis. As an Elders Retail Sales Manager, you will play a key role in leading the branch’s retail sales and merchandise operations. You will support clients with their rural merchandise needs by providing excellent service, practical product advice and proactive sales support, while also managing procurement, pricing, supply chain and logistics, and inventory performance. Your ability to build strong relationships, work effectively within a team, understand client requirements and identify opportunities for growth will be central to your success.

Responsibilities

• Lead the day-to-day retail sales and merchandise operations of the branch
• Build and maintain strong relationships with existing and new clients
• Provide high-quality customer service, product advice and proactive sales support
• Identify sales opportunities and drive growth through regular client engagement
• Manage procurement, supplier relationships and product availability
• Oversee supply chain, logistics and stock movement to support branch performance
• Manage pricing, margin awareness and commercial outcomes
• Take accountability for inventory management, stock control and overall retail presentation
• Work collaboratively with the branch team and broader Elders network to deliver strong client outcomes

About you

• Are comfortable working in, and genuinely thrive as part of, a collaborative team environment
• A proactive, positive and self-motivated approach
• Experience in customer service, sales, retail operations or account management
• Strong relationship-building and communication skills
• A genuine interest in agriculture and rural communities
• Commercial awareness across pricing, stock management and operational performance
• Confidence managing competing priorities across sales, service and operations
• Agribusiness, rural merchandise or farming knowledge would be highly regarded, but is not essential

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate. We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets. Elders is for Australian agriculture. We are now looking for the next generation to be part of something big and drive the future of Elders.

For more information, please contact Sam Whiting on 0429 531 309 or visit our careers page.

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders. We will accept applications from all people with the right to live and work in Australia.

For over 185 years Elders has been embedded in the fabric of Australian agriculture and played a key role in rural and regional communities by employing local people and servicing local farming families. We're dedicated to continuing this legacy through our extensive network, and, by paving the way toward a bright future for agriculture through our ongoing focus on innovation and sustainability. Elders is proudly creating lasting impact on Australia’s farming families and communities.