Retail Sales Assistant - Elizabeth

The UGG Shop; Melbourne; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Competitive hourly wage

Sales incentives

Employee discounts

Career growth opportunities

Comprehensive training

Job summary

The UGG Shop is seeking enthusiastic Casual Retail Sales Assistants to join our Melbourne store. You will greet customers, assist with product selection, explain features, and provide styling advice while maintaining a clean, inviting environment.

You will also handle sales transactions, stock replenishment, and participate in promotions. We value strong communication, a positive attitude, and teamwork in a fast-paced retail setting.

Qualifications

• Excellent communication and interpersonal abilities.
• Prior retail or customer service experience preferred but not required.
• Positive attitude and passion for helping customers.

Responsibilities

• Greet and engage customers with friendly, personalized service.
• Help customers find products, explain features and offer styling advice.
• Keep store clean, organized, and visually appealing.
• Handle cash register, sales transactions and refunds.
• Stock and replenish merchandise; maintain shelves and displays.
• Assist with stock counts and inventory management.
• Build product knowledge to provide accurate information.
• Aim to meet and exceed individual and store KPIs.
• Participate in store promotions and marketing activities.
• Uphold store standards and follow company policies.

Skills

Strong communication

Interpersonal skills

Customer service

Team player

Flexible availability

Job description

Casual Temporary Entry Level

Description

About The UGG Shop:

The UGG Shop is a premium retailer specializing in authentic Australian UGG boots and footwear. We pride ourselves on delivering exceptional customer service and providing a warm, welcoming atmosphere for every shopper. Our team is passionate about quality, comfort, and helping customers find the perfect fit for their lifestyle.

Key Responsibilities:

• Greet and engage with customers, providing friendly and personalized service.
• Assist customers in finding the right products, explaining features, and offering styling advice.
• Maintain a clean, organized, and visually appealing store environment.
• Handle cash register operations, including sales transactions and refunds.
• Stock and replenish merchandise, ensuring shelves are full and displays are attractive.
• Assist with inventory management and stock counts as needed.
• Build and maintain strong product knowledge to provide accurate information to customers.
• Meet and exceed individual and store sales targets and KPIs.
• Actively participate in store promotions and marketing activities.
• Uphold store standards by adhering to company policies and procedures.

Qualifications and Skills:

• Previous retail or customer service experience is preferred but not required.
• Strong communication and interpersonal skills.
• Positive attitude with a passion for customer service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexible availability, including weekends, evenings, and holidays.
• A team player who is motivated and eager to learn.

What We Offer:

• Competitive hourly wage and sales incentives.
• Generous employee discounts on products.
• Opportunities for career growth and development within the company.
• A supportive, friendly, and team-oriented work environment.
• Comprehensive training to help you succeed in your role.

We are looking for enthusiastic and customer-focused Casual Retail Sales Assistants to join our team and provide a great shopping experience for our customers. If you enjoy working with customers and thrive in a retail environment, we would love to hear from you.

Please note that only shortlisted candidates will be contacted.