Retail Sales Assistant | Casual | West Ipswich

Petstock (Gem) Pty Ltd; Queensland; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Team member, family & pet benefits

Mental health support services

Additional paid leave

Parental leave

Health and wellbeing discounts

Workplace banking

Job summary

Petstock (Gem) Pty Ltd is seeking an enthusiastic team member to deliver outstanding customer service for pet lovers, while providing expert advice on products and pet care. You will help customers find the right solutions and contribute to upbeat, helpful store experiences.

You will work in a friendly retail environment, supporting sales goals and stock management, with opportunities to learn and grow within the Petstock Group and Woolworths Group.

Qualifications

• Passion for animals and customer service
• Experience in a similar retail environment
• Drive to achieve and exceed sales targets
• Strong interpersonal skills to build relationships with customers and team
• Physically fit to lift up to 20kgs
• Flexibility to work weekends and public holidays

Responsibilities

• Provide exceptional customer service with memorable interactions
• Educate customers on pet care and products
• Complete sales transactions and help reach store sales goals
• Maintain high store presentation and replenish stock promptly
• Keep knowledge up to date on pet care, products and services
• Contribute to a fun, supportive in-store culture
• Maintain a strong safety mindset in the team

Job description

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!.

• Award-winning programs that support career growth, with a new leadership development program underway
• Team member, family & pet benefits across Petstock Group & Woolworths Group
• Free access to mental health, financial & wellbeing support services

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services through our Sonder service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

A Peek Into Your Petstock Day

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Do you have the below experience and looking to take the next step in your career?

• A passion for animals and providing the best customer service
• Experience in a similar retail environment
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products up to 20kgs
• Flexibility and ability to work weekends and public holidays