Retail Sales Assistant

Work Initiatives; Five Ways; Sur place; AUD 30 000 - 39 000; Temps partiel

Avantages offerts par ce poste

Supportive team culture

Competitive hourly rate

Paid parental leave

Training pathways

Employee assistance program

Team discounts

Employee Benefits App access

Résumé du poste

Baby Bunting in Cranbourne is seeking a Retail Sales Assistant to deliver outstanding customer service and support new and expectant parents. You’ll engage customers, demonstrate products, manage stock, and work a rotating roster across weekdays, weekends, and evenings.

Join a friendly team at Cranbourne Homemaker Centre. The role is permanent part-time with on-site work, training opportunities, parental leave, and employee discounts.

Qualifications

• Experience delivering exceptional customer service.
• Ability to thrive in a busy retail environment.
• Maintain store presentation and merchandising standards.
• Calmly resolve customer issues with empathy and professionalism.

Responsabilités

• Customer Engagement – connect with new and expectant parents and provide personalised assistance.
• Product Demonstration – explain product features and benefits to help informed choices.
• Stock Management – maintain accurate stock levels and store presentation.
• Flexible Scheduling – work rotating shifts across weekdays, evenings and weekends.

Connaissances

Customer service

Fast-paced environment

Store presentation

Conflict resolution

Description du poste

Baby Bunting is Australia's largest nursery speciality retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose?

Located in the busy Cranbourne Homemaker Centre on Thompsons Road, our store is easy to access by car with free parking available, has bus access nearby, and is close to cafés, eateries and major retailers - ideal for convenient commutes and lunch breaks. Employment Type – Permanent Part-Time

Roster - Wednesday 12:30pm-5:30pm | Saturday 12:00pm-5:00pm About the Role As a Retail Sales Assistant, you’ll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey.

We’re looking for someone who is passionate about helping others and thrives in a dynamic retail environment.

You’ll Be Doing

• Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
• Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.
• Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.
• Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.

About You

You’re a proactive and approachable individual who thrives in a fast-paced retail environment.

You have a genuine passion for helping others and delivering exceptional customer service.

What You Bring

• Prior Customer Service Experience.
• Ability to work in a fast-paced environment.
• High Standards in customer service and store presentation.
• Proficient in calming irate customers and resolving issues with empathy and professionalism.

Physical Requirements:

• Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height.
• Ability to wear a headset to communicate with the team on the shop floor.
• Stand and walk for prolonged periods of time.

The Perks & Benefits

• A supportive, friendly team culture that celebrates wins and supports your goals.
• Competitive salary / hourly rate
• Paid parental leave to support you and your family.
• Training pathways to support your growth and career development.
• Employee Assistance Program for your wellbeing.
• Generous team discounts.
• Exclusive access to our Employee Benefits App for you & one loved one – discounts across fuel, groceries, entertainment & much more.

Answer freely and naturally. Please Note Every employer in Australia has the obligation to ensure that employees have the relevant working rights.

All successful applicants will need to undergo a Right to Work check.

Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.

At Baby Bunting, we’re proud to offer fair and equitable pay under the Enterprise Bargaining Agreement (EBA), providing clarity, consistency, and confidence around pay and conditions. Hourly rates may vary based on age, role, and when shifts are worked, with higher rates available on weekends and public holidays.