Retail Sales And Marketing All-Rounder

Fusion Furniture; Canberra; On-site; AUD 34,000 - 44,000; Full time

Job summary

Fusion Furniture in Fyshwick, Canberra is hiring an energetic, confident and reliable team member to sell, assist customers and help keep the showroom looking great. You’ll create content, support marketing and coordinate with delivery teams as needed.

You don’t need previous furniture experience—attitude, reliability and the willingness to learn matter most. We’ll train product knowledge and help you grow with the business across sales, customer service and showroom operations.

Qualifications

• Previous retail, sales, hospitality or customer service experience is helpful, but not essential for the right person.

Responsibilities

• Greet customers and help them choose the right furniture for their home
• Build rapport, understand customer needs and confidently close sales
• Prepare quotes, process orders and follow up with customers
• Learn our full product range including lounges, dining, beds, mattresses and home furniture
• Help maintain strong showroom presentation and merchandising standards
• Assist with stock checks, pricing, product displays and general showroom organisation
• Support customer enquiries before and after the sale
• Help coordinate with delivery and warehouse teams when required
• Create simple social media content for TikTok, Instagram and Facebook
• Appear in product videos if comfortable on camera
• Help film new arrivals, promotions, product demonstrations and showroom content
• Contribute ideas for marketing, promotions and improving the customer experience
• Work toward individual and store sales targets
• Be willing to help wherever needed - this is a growing business and everyone contributes

Skills

Customer communication

Friendly demeanor

Eagerness to learn

Reliability

Sales target focus

Proactivity

Social media savvy

Creativity

Professional appearance

Team player

Weekend availability

Job description

Fusion Furniture is a fast-growing Australian furniture retailer based in Fyshwick, Canberra. We’re known for stylish furniture, strong value, fast delivery, hands-on customer service and a team that gets things done.

We’re looking for someone who wants more than a basic retail job.

This role is for an energetic, confident and reliable person who can sell, communicate well, create content, help keep the showroom looking great and support the team across different parts of the business.

You do not need years of furniture experience. We can teach product knowledge. What matters most is attitude, confidence, reliability, willingness to learn and the ability to take ownership.

What you’ll be doing

• Greet customers and help them choose the right furniture for their home
• Build rapport, understand customer needs and confidently close sales
• Prepare quotes, process orders and follow up with customers
• Learn our full product range including lounges, dining, beds, mattresses and home furniture
• Help maintain strong showroom presentation and merchandising standards
• Assist with stock checks, pricing, product displays and general showroom organisation
• Support customer enquiries before and after the sale
• Help coordinate with delivery and warehouse teams when required
• Create simple social media content for TikTok, Instagram and Facebook
• Appear in product videos if comfortable on camera
• Help film new arrivals, promotions, product demonstrations and showroom content
• Contribute ideas for marketing, promotions and improving the customer experience
• Work toward individual and store sales targets
• Be willing to help wherever needed - this is a growing business and everyone contributes

Who we’re looking for

• Confident speaking with customers
• Friendly, positive and easy to talk to
• Hungry to learn and improve
• Reliable and punctual
• Comfortable working toward sales targets
• Able to take initiative without needing constant supervision
• Comfortable using social media and a smartphone
• Creative and willing to contribute ideas
• Well-presented and professional
• A team player who is happy to help outside their main responsibilities
• Comfortable working weekends when required

Previous retail, sales, hospitality or customer service experience is helpful, but not essential for the right person.

We would rather hire someone with the right attitude and train them properly than hire someone experienced who doesn’t care.

You’ll be joining a growing business where you can learn much more than just retail sales.

You’ll gain experience across sales, customer service, marketing, social media, merchandising, operations and business growth.

For the right person, there is genuine opportunity to take on more responsibility as Fusion Furniture expands into new locations.

If you’re ambitious, reliable, good with people and want to grow with a business rather than just clock in and out, we’d love to hear from you.