Retail Proactive Services Team Lead

Woolworths Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Well-being programs including Sonder

Generous leave policy

Job summary

Woolworths Group is seeking a hands-on leader to oversee a Proactive Services team across stores, ensuring trolleys are available and stores remain hygienically clean. You will work with store teams to deliver outstanding service while guiding a rostered team through early mornings, days, nights and weekends.

You will lead, coach and develop a busy cleaning, trolley collection and waste support function, coordinating rosters, attendance, and consumables while partnering with Store Leadership to

Qualifications

• Ambitious mindset and passion for retail roles.
• Comfort with flexibility across shifts and environments.
• Strong people skills and leadership potential.
• Ability to plan rosters and coordinate daily tasks within a team.
• Commitment to safety, cleanliness and regulatory standards.

Responsibilities

• Lead, coach, and develop a team across cleaning, trolley collection and waste support.
• Create rosters to ensure daily tasks are covered.
• Collaborate with Store Leadership to identify priorities and challenges.
• Record time and attendance and manage absences per policy.
• Order consumables and manage within budget.
• Contribute hands-on to day-to-day operations alongside the team.

Skills

Ambitious mindset

Retail passion

People focus

Flexibility

Detail orientation

Physical fitness

Organisational skills

Regulatory compliance

Drivers licence

Job description

Woolworths Group is seeking a hands-on leader to oversee a Proactive Services team across stores, ensuring trolleys are available and stores remain hygienically clean. You will work with store teams to deliver outstanding service while guiding a rostered team through early mornings, days, nights and weekends.

You will lead, coach and develop a busy cleaning, trolley collection and waste support function, coordinating rosters, attendance, and consumables while partnering with Store Leadership to