Proactive Services Team Lead - Retail Ops & People Coach

Woolworths Group; Western Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discounts

Sonder app access

Generous leave policy

Job summary

Woolworths Group is seeking a hands-on Team Leader in Proactive Services to manage cleaning, trolley collection and waste support across stores. You will lead a frontline team, coach staff, and ensure daily tasks are covered while upholding safety and quality standards.

This full-time role requires flexibility to work across early mornings, days, late nights and weekends. You will plan rosters, monitor attendance, and collaborate with Store Leadership to deliver outstanding service.

Qualifications

• Ambitious mindset and love of retail with a passion for people.
• Flexible availability across mornings, days, nights and weekends.
• Strong eye for cleanliness and detail; physical fitness required.
• Organised with ability to plan rosters and coordinate timelines.

Responsibilities

• Lead, coach, and develop a team within cleaning, trolley collection and waste support.
• Create a roster to ensure daily tasks and operations are covered.
• Work with Store Leadership to identify challenges and priorities.
• Complete time and attendance activities, track hours and absences.
• Order consumables and manage within a budget.
• Provide hands-on support to ensure smooth day-to-day operations.

Skills

Leadership

People skills

Flexibility

Attention to detail

Physical fitness

Organisation

Regulatory compliance

Driver's licence

Job description

Woolworths Group is seeking a hands-on Team Leader in Proactive Services to manage cleaning, trolley collection and waste support across stores. You will lead a frontline team, coach staff, and ensure daily tasks are covered while upholding safety and quality standards.

This full-time role requires flexibility to work across early mornings, days, late nights and weekends. You will plan rosters, monitor attendance, and collaborate with Store Leadership to deliver outstanding service.