Retail Pharmacy Assistant

MyChemist Retail Group; Sydney; On-site; AUD 45,000 - 55,000; Full time

Job summary

Chemist Warehouse Yagoona is seeking a friendly Retail Pharmacy Assistant to support day-to-day store operations and deliver exceptional customer care. You will assist customers, process sales, and help maintain stock and displays in a fast-paced environment.

Ideal candidates bring strong customer service skills, teamwork, and attention to detail. Prior retail or pharmacy experience is valued, with S2/S3 training or Certificate in Community Pharmacy considered a plus.

Qualifications

• Friendliness and willingness to learn.
• Strong customer-service and communication skills.
• Ability to work independently and as part of a team.
• Good attention to detail and accuracy in tasks.
• Experience in retail, pharmacy or customer service is valued.

Responsibilities

• Assist customers with queries and help them find the right products.
• Serve customers and process purchases through the point of sale system.
• Replenish stock and maintain inventory accuracy.
• Set up displays and promotional material for catalogue campaigns.
• Collaborate with the store team to deliver excellent customer service.

Skills

Customer service

Communication

Teamwork

Attention to detail

Retail experience

Education

Certificate I/II/III in Community Pharmacy

S2/S3 training (advantage)

Job description

Be part of something new at Chemist Warehouse Yagoona

We are building the foundation team for our new Chemist Warehouse store in Yagoona and are looking for friendly, motivated people to join us as Retail Pharmacy Assistants.

This is your chance to help shape a new store from day one. You will join a welcoming, fast-paced team where everyone pitches in and great customer care is at the heart of what we do.

Retail Pharmacy Assistant

As a Retail Pharmacy Assistant, you will create a positive and helpful experience for every customer while supporting the smooth day to day operation of the store.

• Assist customers with queries and help them find the right products.


• Serve customers and process purchases through the point of sale system.


• Replenish stock and maintain accurate inventory levels.


• Set up displays and promotional material for catalogue campaigns.


• Work collaboratively with the wider store team to deliver exceptional customer service.

About you

You will bring a positive attitude, a willingness to learn and a genuine commitment to supporting customers as part of a team.

• Strong customer service and communication skills.


• The ability to work effectively both independently and as part of a team.


• Good attention to detail and accuracy when completing tasks.


• Confidence working in a busy environment where priorities can change throughout the day.


• Previous retail, pharmacy or customer service experience is highly regarded.


• S2/S3 training or a Certificate I, II or III in Community Pharmacy is highly regarded but not essential.

Learning, development and recognition

We want our team members to feel confident, supported and able to grow. You will have access to on-the-job training, formal learning and ongoing guidance from our leadership team. Depending on your interests and career goals, development pathways may include S2/S3 training, the Dispensary Technician Course, Certificate III in Community Pharmacy, the Pharmacy Student STEP-UP Program, the Sigma Intern Pharmacist Training Program and leadership development.

We also celebrate great work through service recognition, performance incentives, store achievements, team celebrations and individual recognition.

Why Join Us?

• Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long-term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.


• Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.


• Flexibility that works – Flexible rosters can help you balance work with life outside work. We support our people through life’s important moments and consider additional arrangements case by case, balancing the requirements of the role and team.


• Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.


• Exclusive savings – Access generous employee discounts through our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with CommBank and novated leasing.


• Support when you need it – Access confidential Employee Assistance Program (EAP) services for personal or professional support.

The work environment

Our stores are busy, energetic environments where no two days are the same. Team members work throughout the pharmacy and retail store and may stand for extended periods. Some tasks involve repetitive movements and occasional lifting, so please keep this in mind when applying.

About us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty. We are powered by our dedicated people and our leading Australian full-line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

Employment requirements

• Successful applicants will be required to meet National Criminal History Check requirements and hold appropriate working rights.