Retail Ops & B2B Growth Manager

Jivaro; Sydney; On-site; AUD 130,000 - 180,000; Full time

Job summary

Jivaro is seeking a Retail Operations & Business Development Manager to lead day-to-day retail network activities, drive commercial results, and develop new B2B opportunities across Sydney and beyond.

You will collaborate with Marketing, Supply Chain, Finance, Training, and Visual Merchandising to optimize performance, store projects, and CRM-driven initiatives while supporting eCommerce growth and reporting. Strong analytical and stakeholder skills are essential.

Qualifications

• Minimum 5-7 years' experience in retail operations or related commercial roles.
• Experience in premium/luxury or FMCG brands is highly regarded.
• Proven ability to analyse sales performance and KPIs.
• Experience with multi-site operations and cross-functional teams.
• Strong stakeholder management and B2B sales exposure.
• Willingness to travel.

Responsibilities

• Oversee day-to-day operations of the retail network ensuring brand standards.
• Monitor sales performance, KPIs, and implement improvement plans.
• Support new store openings, refurbishments, and retail projects.
• Coordinate with Marketing, Supply Chain, Finance, Training, and VM.
• Develop new B2B opportunities and manage end-to-end sales.
• Support eCommerce growth and CRM initiatives.
• Prepare regular sales reports and management updates.

Skills

Commercial acumen

Analytical skills

Project management

Communication skills

Negotiation

Customer focus

Initiative

Teamwork

MS Office

Travel availability

Tools

PowerBI

POS systems

CRM

Retail reporting systems

Job description

Jivaro is seeking a Retail Operations & Business Development Manager to lead day-to-day retail network activities, drive commercial results, and develop new B2B opportunities across Sydney and beyond.

You will collaborate with Marketing, Supply Chain, Finance, Training, and Visual Merchandising to optimize performance, store projects, and CRM-driven initiatives while supporting eCommerce growth and reporting. Strong analytical and stakeholder skills are essential.