Retail Operations Leader — New Stores & Campaigns

LSKD US, Inc.; Brisbane; On-site; AUD 120,000 - 180,000; Full time

Job summary

LSKD is seeking an experienced Retail Operations Manager to lead the operational engine behind LSKD Retail. You will drive strategy, systems, processes and projects to ensure stores perform at their best and deliver a standout community experience.

You will also lead our NSO program from planning to doors open, coordinating across Store Operations, Omni & Technology, and Campaigns & Communications. You will manage a small team of Retail Operations Specialists, connect Retail with HQ, and

Qualifications

• 15+ years in retail or store operations leadership roles.
• Proven track record leading multi-site rollouts and NSO programs.
• Strong budget management, P&L, and forecasting experience.

Responsibilities

• Define and own the Retail Operations strategy and enable stores to run smoothly.
• Lead NSO planning, readiness, and execution for new store openings.
• Oversee campaigns, communications, and retail execution with IT, Marketing, Finance and HR partners.
• Build and coach a high-performing Retail Operations team across multiple functions.
• Ensure compliance, cash handling, WHS, and business continuity across the network.
• Collaborate with HQ and regional leaders to scale operations into new markets.

Skills

Strategic mindset

Leadership

Big-picture thinking

Decisive

Adaptable

Resilient

Commercial acumen

Excellent communicator

Attention to detail

Job description

LSKD is seeking an experienced Retail Operations Manager to lead the operational engine behind LSKD Retail. You will drive strategy, systems, processes and projects to ensure stores perform at their best and deliver a standout community experience.

You will also lead our NSO program from planning to doors open, coordinating across Store Operations, Omni & Technology, and Campaigns & Communications. You will manage a small team of Retail Operations Specialists, connect Retail with HQ, and