Retail Manager | Tas

Estee Lauder; Hobart; Sur place; AUD 60 000 - 90 000; Plein temps

Résumé du poste

Estee Lauder is seeking a dynamic Store/Retail/Counter Manager in Hobart to lead and develop a team of Sales Associates, driving sales, customer service and operations targets. You will coach staff, implement a strategic business plan, and host in-store events to attract and retain customers.

The role requires proven leadership, coaching ability, and a track record of achieving sales targets in a fast-paced cosmetics retail environment.

Qualifications

• Proven retail management or assistant management experience, preferably in cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with business planning: set sales and service targets, analyze performance, and schedule staff.
• Retail operations experience including inventory, facilities management and cash reconciliation.
• Proven track record of leading a team to meet sales and service targets.
• Experience creating and executing in-store events.
• Willingness to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.
• Proficient in Microsoft Office.
• Right to live and work in Australia if invited.

Responsabilités

• Lead, coach and develop a team of Sales Associates to achieve sales, service and operational targets.
• Create and execute agile business plans to recruit and retain customers.
• Drive customer relationship management and elevate in-store events.
• Maintain retail standards, inventory control and cash handling.

Connaissances

Retail management

Customer service

Business planning

Retail operations

Team leadership

In-store events

Flex scheduling

POS software

MS Office

Work rights

Description du poste

Description

(Expressions of Interest)

We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

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Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview