Retail Manager | SA

The Estée Lauder Companies; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Outstanding training and development

Job summary

The Estée Lauder Companies in Adelaide seeks a dynamic Store Manager to lead a cosmetics team, coaching staff to deliver exceptional service and achieve sales goals. You will run the store like an agile business, planning events and optimizing customer relationships while managing inventory, cash and facilities.

Ideal candidates bring proven retail leadership in beauty, strong planning skills and a passion for coaching others toward peak performance in a fast-paced environment.

Qualifications

• Proven retail management/assistant management experience in cosmetics.
• Inspirational, authentic and personalized customer service.
• Experience with setting sales targets, targets analysis and scheduling.
• Retail operations including inventory, facilities and cash reconciliation.
• Proven track record leading a team to meet sales and service targets.
• Experience creating and executing in-store events.
• Ability to work retail hours including days, nights and weekends.
• Experience with retail POS software.
• Proficient in Microsoft Office.

Responsibilities

• Lead, coach and develop the sales team to achieve sales and customer service targets.
• Create and execute the store business plan to drive growth.
• Recruit, train and retain customers through events and CRM activities.
• Oversee inventory, facilities and cash reconciliation processes.
• Schedule staff and monitor sales performance and analytics.

Skills

Leadership

Coaching

Customer service

Sales targets

Staff scheduling

In-store events

POS software

Inventory control

Cash reconciliation

Tools

Retail POS software

Microsoft Office

Job description

DescriptionWe are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail management/assistant retail management experience preferably within cosmeticsThe ability to provide inspirational, authentic and personalized customer servicePrevious business planning experience including setting sales and customer service targets, sales analysis and staff schedulingPrevious retail operations experience including inventory and facilities management and cash reconciliationProven track record of leading a team to achieve sales and customer service targetsExperience of creating and executing in-store eventsAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale softwareProficient in Microsoft officeapplicants must be able to provide proof of right to live and work in the country if invited to attend for interview