Retail Manager - Pacific Fair Broadbeach QLD, Australia - Mad Mex | Expr3ss!

Mad Mex Global group.; Gold Coast City; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Rock the Look

Work-Life Balance

Recognition Programs

Free Meals

Employee Assistance Program

Playful Culture

Training & Development

Job summary

Mad Mex Broadbeach on the Gold Coast in Queensland is seeking a dynamic Retail Manager to drive restaurant performance through outstanding operations, sales, and guest experiences.

You will lead a busy team, coach staff, and deliver memorable customer service while upholding brand standards and a positive, energetic culture. This fast-growing brand offers strong growth opportunities and exciting perks.

Responsibilities

• Lead restaurant operations, drive top-line sales, and ensure exceptional guest experiences.
• Coach and motivate the team to deliver consistent performance and service excellence.
• Uphold Mad Mex standards and contribute to a vibrant, high-energy workplace.

Job description

Full Time Pacific Fair Broadbeach QLD, Australia Australia - QLD

This job is open for expressions of interest only

• Smash your targets and earn up to $10K in bonuses!
• Smart Rosters – No late nights or early starts!
• Up to 6 weeks paid parental leave for primary carers!

We’re growing fast, and we want YOU to be part of the journey!

Join us for amazing growth opportunities and perks as exciting as our flavours. If you're an experienced Restaurant Manager who’s Mad for It, ready to make a big impact, step up and be part of the Mad Mex adventure – let’s bring the flavour together!

About Us

At Mad Mex, we’re mad for it! Mad about bold, vibrant flavours that pack a punch, we’re on a mission to bring Australia the freshest Baja-style burritos, crafted with care and bursting with authentic Mexican ingredients. With over 75 locations and big plans for growth, we’re all about fighting for flavour and defending freshness every single day. If you're mad for it too, you’ll love being part of our journey!

About the Role

We’re just as mad for our people as we are for our flavours, and right now, we’re looking for a dynamic Retail Manager to join the team and share our passion! In this role, you’ll lead the charge in driving restaurant success through outstanding operations, top-tier sales, and inspiring team leadership. From delivering unforgettable customer experiences to empowering your crew to shine, you’ll own every step of the journey. If you’re ready to take the reins, bring your A-game, and make an impact, this is the role for you!

About You

You’re bold, cheeky, and mad for it! You’ve got the energy and attitude to match our passion, and you thrive on leading teams to success and creating unforgettable customer experiences. You’ve got a proven track record of motivating teams and delivering results in fast-paced environments. Leadership experience is a plus, but your drive to own it and create something special is what really matters!

Why Work with Mad Mex?

• Rock the Look – Wear our awesome uniform and represent the Mad Mex vibe.
• Work-Life Balance – Enjoy regular days off and flexible schedules that suit your life.
• Recognition Programs – Get the kudos you deserve with programs that celebrate your wins.
• Free Meals – Tuck into fresh, bold flavours on your shift and enjoy discounts off the clock.
• Employee Assistance Program – Confidential support whenever you need it.
• Playful Culture – We’re all about team events, cheeky fun, and making work a party.
• Training & Development – Continuous coaching to help you crush your goals.

Ready to Fight for Flavour?

If you're bold, playful, and mad for it, to join a team that’s as vibrant as the flavours we serve. Let’s make every day at Mad Mex a fiesta of fun, freshness, and flavour!