Retail Manager - Chemist Warehouse Brighton VIC

MyChemist Retail Group; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Staff discounts

Recognition & awards

EAP (Employee Assistance Program)

Flexible rosters

Job summary

Sigma Healthcare is seeking a Retail Manager to join Chemist Warehouse Brighton VIC. You will lead store teams and work alongside the Managing Pharmacist to deliver exceptional customer service in a fast-paced environment.

Key duties include recruiting and training staff, enforcing policies, maintaining OH&S standards, and resolving staffing or stock discrepancies while fostering a cooperative culture. The role offers ongoing training, flexibility, and strong team support.

Qualifications

• Ability to manage underperforming staff and staffing issues that may arise
• Dedicated work ethic
• Effective leadership and management skills
• Efficient problem-solving skills
• Eye for detail and accuracy
• Proficiency in using computer systems
• Strong communication skills among all stakeholders

Responsibilities

• Assisting with customer service queries
• Coordinating staff recruitment
• Coordinating staff training and development activities
• Ensuring organisational policies and procedures are followed
• Maintaining workplace Occupational Health and Safety
• Resolving staffing issues and stock discrepancies
• Supporting and contributing a cooperative organisational culture

Skills

Leadership

Staff management

Customer service

Communication

Problem-solving

Tools

Computer systems

Job description

Retail Manager - Chemist Warehouse Brighton VIC

This is an exciting opportunity for a Retail Managerto join our fast-paced, growing business! The primary role of the Retail Manager is to lead and manage employees, working alongside the Managing Pharmacist.

What's in it for you?

• You’ll have access to ongoing training and support to grow your career
• Enjoy a positive team culture with great perks like staff discounts, recognition, and regular celebrations
• We prioritise your wellbeing with a confidential Employee Assistance Program (EAP)
• Flexible rosters help you balance work and life
• We’re committed to creating a workplace where people feel valued, with service recognition and end-of-year awards!

A typical day might look like:

• Assisting with customer service queries
• Coordinating staff recruitment
• Coordinating staff training and development activities
• Ensuring organisational policies and procedures are followed
• Maintaining workplace Occupational Health and Safety
• Resolving staffing issues and stock discrepancies
• Supporting and contributing a cooperative organisational culture

About you:

• Ability to manage underperforming staff and other staffing issues that may arise
• Dedicated work ethic
• Effective leadership and management skills
• Efficient problem-solving skills
• Eye for detail and accuracy
• Proficiency in using computer systems
• Strong communication skills among all stakeholders

Our team members work in our pharmacies throughout their shift, often standing for long periods. Stock replenishment can involve repeated movements and lifting heavier items, so please keep this in mind when applying.

What’s next?

• Submit your application form and resume
• Shortlisted applicants will be contacted by the hiring manager for an on-site interview at their preferred store
• Successful interviewees will be offered a position
• The successful applicant must meet National Criminal History Check requirements and hold appropriate working rights

About us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.