Retail Duty Manager: Lead Volunteers & Boost Impact

Work Initiatives; Bass Coast Shire; On-site; AUD 35,000 - 50,000; Part time

Benefits offered by this job

Not-for-profit salary packaging

Impactful work in the community

Flexible options where applicable

Supportive culture

Job summary

Vinnies Victoria is seeking a Retail Duty Manager at the Cowes shop. You will lead staff and volunteers to deliver excellent customer experiences while driving sales and fundraising for the community.

This role requires strong leadership, retail management experience, and a passion for helping others. A current driver's licence and good computer skills are essential. The job offers part-time hours and a supportive, values-driven workplace.

Qualifications

• Experience leading volunteer or staff teams in a retail or community setting is essential.
• Strong customer service focus with ability to coach volunteers and staff.
• Proven track record of meeting or beating sales targets in a retail environment.
• Excellent communication skills and a positive, can-do attitude.

Responsibilities

• Lead our volunteer team to deliver a memorable customer experience.
• Meet and beat sales targets through coaching and development of volunteers.
• Train and support our team of volunteers.
• Perform physical duties of the role, including standing, lifting up to 15kg, and moving items as needed.

Skills

Leadership

Customer service

Retail management

Sales targets

Communication

Team coaching

Proactive attitude

Computer skills

Driver's license

Tools

POS system

Job description

Vinnies Victoria is seeking a Retail Duty Manager at the Cowes shop. You will lead staff and volunteers to deliver excellent customer experiences while driving sales and fundraising for the community.

This role requires strong leadership, retail management experience, and a passion for helping others. A current driver's licence and good computer skills are essential. The job offers part-time hours and a supportive, values-driven workplace.