Retail Consultant, Rundle Mall

Singtel; Adelaide; On-site; AUD 100,000 - 125,000; Part time

Job summary

A leading telecommunications company seeks a Retail Sales Consultant for its Rundle Mall store in Adelaide. The role requires delivering outstanding customer service, achieving sales targets, and staying updated on tech products. Ideal candidates will thrive in a collaborative setting, enjoy problem-solving, and possess strong communication skills. The position offers competitive pay of $35 per hour, discounts on products, and employee support services.

Benefits

25% discount on Optus products

Employee-led networks and diversity initiatives

Access to counselling and support services

Flexible rosters

Qualifications

• Demonstrated ability to achieve sales targets.
• Familiarity with current technology trends.
• Excellent problem-solving skills to enhance customer experience.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Deliver exceptional customer service as the face of the company.
• Educate customers on tech products and services.
• Offer personalized solutions and expertise in products.
• Collaborate with team members to create a welcoming environment.

Skills

Sales target achievement

Tech awareness

Problem-solving ability

Collaborative spirit

Job description

Drive connections that matter in every moment.

Optus is more than just a telco – we’re the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team of 6,000+ passionate people embrace a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. Here, you’ll find a community that thrives on challenging themselves and changing the game. A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and a healthy dose of daily optimism.

We're on the lookout for an experienced Retail Sales Consultant to join our Rundle Mall storeon a casual basis who shares this excitement, thrives in a collaborative, results-driven culture & feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

The day to day

• You are the face of Optus delivering customer service brilliance powered by Optimism
• Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand
• Bring your charm by providing personalised solutions & product expertise – your smile is your secret sales weapon!
• Team up with your colleagues to create a welcoming haven - together, we learn, grow, & create memorable moments that matter

Your skills to pay the bills

• Sales Superpower : To sales and beyond; your superhuman ability is hitting sales targets
• Tech Explorer : You are always on the hunt for the latest tech trends that you can playback
• Problem-Solving Pro : For you, challenges are just opportunities to help customers find solutions
• Team Spirit : You thrive in a collaborative, customer-focused environment

What’s in it for you?

• Competitive remuneration and discounts. Make life easier (and more affordable) with 25% off Optus products and unique shopping discounts with our retail partners.
• Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Flexible rosters that make more space for life outside of work.
• $35 p/h + super + applicable loadings

Intrigued - but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity .