Retail Consultant, Murray Street

Singtel; Western Australia; On-site; AUD 60,000 - 71,000; Part time

Job summary

A leading telecommunications company is seeking a part-time Retail Sales Consultant in Murray Street. This role focuses on delivering exceptional customer service, educating consumers on tech products, and achieving sales targets. Candidates should be collaborative, enthusiastic, and tech-savvy, thriving in a customer-focused environment. Competitive remuneration and numerous employee benefits are included.

Benefits

Competitive remuneration

Employee discounts

Paid Connected Day

Inclusive paid parental leave

Development opportunities

Access to counselling services

Flexible rosters

Qualifications

• Proven ability to hit sales targets.
• Knowledge of current tech trends.
• Strong problem-solving skills in customer interactions.
• Ability to work in a collaborative environment.

Responsibilities

• Deliver exceptional customer service with enthusiasm.
• Educate customers about tech products and solutions.
• Provide tailored solutions and product expertise.
• Collaborate with team members to enhance customer experience.

Skills

Sales Superpower

Tech Explorer

Problem-Solving Pro

Team Spirit

Job description

Overview

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We're on the lookout for an experienced Part Time Retail Sales Consultant to join our team in Murray Street, who thrives in a collaborative, results‑driven culture and feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and build professional relationships.

Responsibilities

• You are the face of Optus delivering customer service brilliance powered by optimism and curiosity.
• Learn all about our tech products and services by sharing your knowledge in a way that's easy to understand.
• Provide personalised solutions and product expertise – your smile is your secret sales weapon!
• Team up with your colleagues to create a welcoming haven; together, we learn, grow and create memorable moments that matter for customers.

Qualifications

• Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets.
• Tech Explorer: You are always on the hunt for the latest tech trends that you can playback.
• Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions.
• Team Spirit: You thrive in a collaborative, customer-focused environment.

What’s in it for you?

• $71,000 on target total cash (Inc. Super (pro rata) & commissions)
• Competitive remuneration and employee discounts. $80 monthly credit and 25% off Optus products, plus shopping discounts with our retail partners.
• Paid Connected Day each year to focus on culture, family, health, community, or what’s important to you.
• Inclusive paid parental leave (up to 14 weeks for primary caregiver).
• Direct your own development with Optus U’s micro-credentials (developed with La Trobe and Macquarie Universities).
• Employee networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Free access to counselling and support services 24/7 — in person, by phone, SMS, or video.
• Flexible rosters that make more space for life outside of work.

Intrigued - but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

Diversity, Inclusion & Belonging

At Optus, we are strengthened by others and value diversity and embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as part of the LGBTQIA+ community, and individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.