Retail Consultant, Cairns

Singtel Group; Cairns Regional; On-site; AUD 100,000 - 125,000; Part time

Job summary

A telecommunications company in Cairns is seeking an experienced Retail Sales Consultant to enhance customer experience in their store. The role requires delivering excellent service, hitting sales targets, and collaborating with team members. Benefits include competitive remuneration, discounts on products, and various wellbeing initiatives.

Benefits

Competitive remuneration and discounts

Employee-led networks and diversity initiatives

Access to counselling and support services

Flexible rosters

Qualifications

• Ability to hit sales targets consistently.
• Always on the lookout for the latest tech trends.
• Strong problem-solving skills to assist customers with challenges.
• Thrive in a collaborative, customer-centered environment.

Responsibilities

• Deliver exceptional customer service as the face of Optus.
• Educate customers on tech products and services.
• Provide personalized solutions to enhance customer experience.
• Collaborate with team members to create a positive store environment.

Skills

Sales Superpower

Tech Explorer

Problem-Solving Pro

Team Spirit

Job description

Overview

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We're on the lookout for an experienced Retail Sales Consultant to join our Cairns store on a casual basis who shares this excitement, thrives in a collaborative, results-driven culture & feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

The day to day

• You are the face of Optus delivering customer service brilliance powered by Optimism
• Learn all about our cool tech products and services by sharing your knowledge in a way that 9s easy to understand
• Bring your charm by providing personalised solutions & product expertise – your smile is your secret sales weapon!
• Team up with your colleagues to create a welcoming haven - together, we learn, grow, & create memorable moments that matter

Your skills to pay the bills

• Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets
• Tech Explorer: You are always on the hunt for the latest tech trends that you can playback
• Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions
• Team Spirit: You thrive in a collaborative, customer-focused environment

Whats in it for you?

• Competitive remuneration and discounts. Make life easier (and more affordable) with 25% off Optus products and unique shopping discounts with our retail partners.
• Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Flexible rosters that make more space for life outside of work.

Intrigued - but perhaps you don align to 100% of the role requirements? That 0s OK, we strongly encourage you to apply – we all have growth & development opportunities.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170 and we will be in touch.