Retail Consultant - Cairns

Reece Australia Pty Ltd; Cairns Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Learning & development

Staff discounts

Reece Boost benefits

Paid parental leave

Job summary

Reece Australia Pty Ltd in Cairns is seeking a Retail Consultant to help customers find perfect bathroom and plumbing solutions. You will support builders, interior designers and homeowners through the renovation journey, providing expert advice and friendly service.

Join a network known for over a century of service; you’ll work in a busy showroom, learn our 3D Planner, and have opportunities to grow within the company.

Qualifications

• Previous experience in retail sales or customer service and enjoy building relationships.
• Energetic, takes initiative, and is willing to learn and grow.
• Tech-savvy and willing to learn new systems.
• Open to working various shifts, including weekends.

Responsibilities

• Assist customers in choosing bathroom products.
• Create and manage quotes and orders via email and phone.
• Use the 3D Planner to design customer dreams.
• Visit customers onsite to provide updates and maintain relationships.
• Keep showroom running smoothly and safely.

Skills

Retail sales

Customer service

Relationship building

Initiative

Tech-savvy

Tools

3D Planner

Job description

Retail Consultant - Cairns

About Plumbing Showroom

We create dream bathrooms. If you're a fan of home improvement programs like 'The Block', then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 10,000 people located in 900+ branches globally, we're Australia’s leading supplier of bathroom and plumbing supplies. Whether for a new home or a renovation, we offer expert advice, great service and top brands.

About the Role

Showroom Sales Consultants are known as 'Retail Consultant' and as part of the Showroom team in Cairns, you'll support builders, interior designers and homeowners as they navigate their renovation journey to create their dream bathroom.

Your day to day

A typical day will involve:

• Assisting customers choose the perfect bathroom products
• Creating and managing customer quotes and orders via email and phone
• Using our 3D Planner to bring a customer's dream to life
• Visiting customers onsite to provide updates and maintain great relationships
• Keeping the showroom running smoothly and safely

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys building relationships and helping customers
• Might not have experience in bathrooms, but is energetic, takes initiative and is willing to learn and grow
• Is tech‑savvy and is happy to learn new systems
• Is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office (we love to promote people from within)

Our perks and benefits

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States.

Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Reece is more than a workplace—it’s where your passion meets purpose.

In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world‑class solutions.

We’d love to hear from you.