Retail Consultant, Airport West

Singtel Group; City of Melbourne; On-site; AUD 45,000 - 55,000; Part time

Job summary

A leading Australian telecommunications company is looking for a Retail Sales Consultant for their Airport West store. This role involves delivering exceptional customer service, engaging with tech products, and collaborating with the team to create a vibrant shopping experience. Ideal candidates have a passion for sales and teamwork. Benefits include discounts on products and flexible work arrangements.

Benefits

25% off Optus products

Discounts with retail partners

Diversity initiatives and employee networks

Flexible work rosters

Qualifications

• Proven ability to hit sales targets.
• Knowledge of latest tech trends.
• Excellent problem-solving skills.
• Ability to work collaboratively in a team.

Responsibilities

• Provide outstanding customer service at the store.
• Share knowledge of tech products and services.
• Offer personalized solutions to customers.
• Collaborate with colleagues to create a welcoming atmosphere.

Skills

Sales Superpower

Tech Explorer

Problem-Solving Pro

Team Spirit

Job description

Overview

Location: Airport West, Melbourne, Australia

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We're on the lookout for an experienced Retail Sales Consultant to join our Airport West store on a Casual basis who shares this excitement, thrives in a collaborative, results‑driven culture & feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

Responsibilities

• You are the face of Optus delivering customer service brilliance powered by Optimism
• Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand
• Bring your charm by providing personalised solutions & product expertise – your smile is your secret sales weapon!
• Team up with your colleagues to create a welcoming haven - together, we learn, grow, & create memorable moments that matter

Skills & Attributes

• Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets
• Tech Explorer: You are always on the hunt for the latest tech trends that you can playback
• Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions
• Team Spirit: You thrive in a collaborative, customer-focused environment

What’s in it for you?

• Make life easier (and more affordable) with 25% off Optus products and unique shopping discounts with our retail partners.
• Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Estée Lauder & Nine West
• Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).
• Flexible rosters that make more space for life outside of work.

Intrigued - but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity