Retail Centre Manager: Lead & Optimize Asset Performance

JLL; Sydney; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Great employee discounts on fitness,健康

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistance program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia’s#

Premium offices

Job summary

JLL in Sydney seeks an experienced Centre Manager to lead day-to-day operations of a sub-regional retail asset. Reporting to the Retail Portfolio Manager, you will oversee a dedicated building management team and drive performance, compliance, and outstanding customer service for retailers and the community.

The role requires strategic thinking, strong leadership, and a focus on tenancy mix, asset value, and revenue optimization. Join us to shape a Brighter Way for clients and people.

Qualifications

• This role requires an Agents Representative Licence or Real Estate Licence.
• Proven experience managing a sub-regional retail asset.
• Demonstrated ability to lead, coach, and develop a team.
• Strong commercial acumen with asset management fundamentals.
• Excellent stakeholder management and relationship building skills.
• Strategic thinker who is proactive, results-driven, and detail-oriented.
• Outstanding communication skills with the ability to engage at all levels.

Responsibilities

• Lead and manage the Retail Manager, Operations Manager, Marketing Manager, and Property & SML Manager.
• Coach, develop, and performance-manage your team to achieve high standards.
• Foster a collaborative and high-performing culture.
• Develop and implement business plans, budgets, and forecasts.
• Strategically consider tenancy mix and attract retailers to drive asset value.
• Identify opportunities to increase sales, foot traffic, and maximise ROI.
• Manage all aspects of lease compliance including rent, outgoings, turnover rent, and tenant recoveries.
• Ensure accurate and timely billing processes and maintain up-to-date tenancy schedules.
• Aggressively manage arrears and debt collection.
• Manage Casual Mall Leasing bookings and third-line revenue streams.
• Provide superior client service through regular meetings and timely, accurate reporting.
• Build and maintain strong relationships with retailers, Owners Committee, community groups, and local authorities.
• Maintain the highest standards of repair, cleanliness, safety, and security.
• Ensure full compliance with all relevant legislation, OH&S requirements, and JLL procedures.

Skills

Agents Representative Licence

Real Estate Licence

Retail asset management

Team leadership

Stakeholder management

Strategic thinking

Strong communication

Job description

JLL in Sydney seeks an experienced Centre Manager to lead day-to-day operations of a sub-regional retail asset. Reporting to the Retail Portfolio Manager, you will oversee a dedicated building management team and drive performance, compliance, and outstanding customer service for retailers and the community.

The role requires strategic thinking, strong leadership, and a focus on tenancy mix, asset value, and revenue optimization. Join us to shape a Brighter Way for clients and people.