Retail Associate | OPSM Canberra, ACT

Luxottica; Canberra; On-site; AUD 50,000 - 60,000; Full time

Job summary

A leading eyewear retailer in Canberra is seeking a Retail Associate to deliver exceptional customer experiences. Responsibilities include greeting customers, processing orders, and driving sales through product knowledge. Ideal candidates should possess customer service experience and thrive in a fast-paced environment. This position offers generous product allowances and discounts, alongside clear career pathways and training opportunities.

Benefits

$1,500 yearly product allowance

Family & Friends discounts up to 50%

Local and global volunteering opportunities

Clear career pathways

Online learning opportunities

Qualifications

• Previous retail, sales or customer service experience.
• Excellent communication and people skills.
• Motivated with a drive to achieve targets.
• Thrives in a fast-paced environment.

Responsibilities

• Meeting and greeting customers and providing an exceptional customer experience.
• Processing specialised orders for customers.
• Driving sales by sharing informative knowledge on products.
• Contributing to a positive and fun team culture.

Skills

Customer service experience

Communication skills

Sales motivation

Ability to work in fast-paced environment

Job description

Overview

Join OPSM as a Retail Associate in Canberra. No optical experience is required – we provide world-class training to ensure you feel supported and confident providing our customers with an exceptional experience. We are a leading eye care and eyewear retailer with a long-standing presence in Australia and New Zealand.

Widen your horizons and join the next chapter of your career with EssilorLuxottica. We are committed to empowering our people to grow and succeed and to shaping the future of eyewear with brands such as Chanel, Ray-Ban, Prada, Gucci, Tiffany & Co, and more.

Be part of a team that guides customers through styling and personalising high-fashion frames, while offering outstanding service and a positive, collaborative culture.

Your responsibilities

• Meeting and greeting customers and providing an exceptional customer experience.
• Processing specialised orders for our customers.
• Driving sales by sharing informative knowledge on luxury and cutting-edge products.
• Contributing to a positive and fun team culture.

About you

• Previous retail, sales or customer service experience.
• Excellent communication and people skills.
• Motivated with a drive to achieve targets.
• Thrives in a fast-paced environment.

Why us?

• Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off across brands including OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank.
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the opportunity to become a global ambassador.
• Clear career pathways with national and global progression opportunities.
• A world of learning through Leonardo, our online platform, with opportunities for Retail certifications.

Who we are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together expertise from eyewear and lens technology to deliver a vertically integrated business. We operate brands such as Ray-Ban, Oakley,Oliver Peoples, Persol, Costa and licensed brands including Tiffany & Co, Burberry and Chanel, with cutting-edge lenses like Varilux and Transitions.

We are committed to equal opportunity and creating an inclusive environment for all employees, regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and support wellbeing and work/life balance.

Our Diversity, Equity and Inclusion commitment

We celebrate diversity and provide equal opportunities to all.

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