Retail Associate: Energy, Customer Experience & Growth

Retail Apparel Group; Cairns Regional; On-site; AUD 30,000 - 36,000; Part time

Job summary

yd. Australia. is seeking a casual Team Member to guide customers through their fashion journey on the shop floor, delivering an exceptional experience. You will help customers find outfits, share styling tips, and contribute to a positive store atmosphere.

The role focuses on building rapport, achieving personal KPIs, and growing product knowledge in a fast-paced retail environment. Training and ongoing feedback are provided to support your development.

Qualifications

• Previous experience in customer service.
• Confident in conversing and building rapport with customers.
• Demonstrated ability to meet and exceed KPIs and individual targets.
• Strong desire to challenge yourself to succeed & grow.

Responsibilities

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills

Customer service

KPIs & targets

Communication

Sales mindset

Job description

yd. Australia. is seeking a casual Team Member to guide customers through their fashion journey on the shop floor, delivering an exceptional experience. You will help customers find outfits, share styling tips, and contribute to a positive store atmosphere.

The role focuses on building rapport, achieving personal KPIs, and growing product knowledge in a fast-paced retail environment. Training and ongoing feedback are provided to support your development.