Retail Associate: Elevate Customer Experience & KPIs

Connor; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Job summary

yd. Australia, a leading menswear brand on the Gold Coast, is seeking a casual team member who loves fashion and helping customers find their next outfit. You will join a energetic store team and take customers on a journey from desk to dance floor.

You bring customer service experience, the confidence to hit KPIs, and a willingness to learn. If you thrive in a fast-paced retail environment and enjoy growing your skills, this role is for you.

Qualifications

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Have demonstrated the ability to meet and exceed KPIs and individual targets.
• A strong desire to challenge yourself to succeed & grow.

Responsibilities

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills

Customer service

Rapport building

KPI targets

Growth mindset

Job description

yd. Australia, a leading menswear brand on the Gold Coast, is seeking a casual team member who loves fashion and helping customers find their next outfit. You will join a energetic store team and take customers on a journey from desk to dance floor.

You bring customer service experience, the confidence to hit KPIs, and a willingness to learn. If you thrive in a fast-paced retail environment and enjoy growing your skills, this role is for you.