Retail Assistants - Harvey Norman

Harvey Norman; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Generous staff discounts

Commission-based structures

Incentive based promotions

Career progression support

Job summary

Harvey Norman is seeking a passionate Salesperson for the Hoppers Crossing Electrical Team. This full-time role focuses on delivering Great Service, Always, helping customers find home solutions and products.

You will work in a team, with opportunities for career progression within a trusted national brand. A strong focus on customer service, product knowledge, and meeting sales targets is essential.

Qualifications

• Experience in customer focused retail
• Electrical product knowledge such as TV and Audio
• Ability to resolve customer queries and provide quick solutions
• Strong sales orientation and service mindset

Responsibilities

• Assist customers with home electronics queries and product selection
• Deliver exceptional customer service and problem solving on the floor
• Contribute to achieving store sales targets and upsell where appropriate
• Maintain product knowledge across TV, audio and related peripherals

Skills

Retail sales

Customer service

Communication

Teamwork

Sales targets

Job description

Full Time Position

• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Hoppers Crossing Electrical Team is seeking a passionate, customer service focused Salesperson to join them in delivering Great Service, Always! to their customers.

As a Salesperson, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Electrical product knowledge such as TV, Audio and other peripheral devices to support customer queries
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment