Retail Assistant Store Manager - Kotara, Nsw

Sussan Corporation; Newcastle; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Bonuses

Career progression

Wellness leave

Team member discount

Training

Job summary

Sussan Corporation is seeking a Retail Assistant Store Manager for the Kotara NSW store. You will work closely with the Store Manager to drive sales, deliver exceptional customer experiences and manage stock while leading the team in the Manager's absence.

You should have retail leadership or supervisory experience, strong communication skills, and a customer-first mindset to thrive in a fast-paced environment and inspire the team to achieve results.

Qualifications

• Leadership or supervisory experience in a retail environment.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Support the Store Manager in driving sales and achieving performance targets.
• Lead, mentor and develop the store team to maintain a positive, results-driven environment.
• Oversee stock management, replenishment, markdowns and stocktakes.
• Maintain high visual merchandising standards reflecting brand direction.
• Deliver excellent service and build lasting customer relationships.

Skills

Retail leadership

Communication

Stock control

Visual merchandising

Customer service

Job description

Retail Assistant Store Manager - Kotara, NSW

As an Assistant Store Manager, you’ll work closely with the Store Manager to oversee all aspects of store operations, including driving sales, delivering outstanding customer experiences, and managing stock. This is a leadership role where you’ll help guide and develop the team while ensuring the store runs smoothly in the Store Manager’s absence.

We’re looking for a motivated individual with previous retail leadership or supervisory experience, strong communication skills and a customer-first mindset. You’ll thrive in a fast-paced environment, lead by example and know how to inspire a team to achieve results while creating an engaging in-store experience.

In this role you will:

• Support the Store Manager in driving sales and achieving performance targets while enhancing the customer experience.
• Assist in leading, mentoring, and developing the store team, cultivating a positive and results-driven environment.
• Oversee stock management, ensuring effective stock replenishment, markdowns, and timely stocktakes.
• Maintain high visual merchandising standards to reflect brand direction.
• Ensure excellent service and build lasting customer relationships.

What we offer:

• Healthy work-life balance with a rotating full-time roster, including a 3-day weekend each fortnight and no Sunday shifts.
• Hourly rate with penalties for late nights, weekends and public holiday shifts.
• 50% team member discount off Sussan Group brands | Sussan, Sportsgirl & Suzanne Grae.
• Comprehensive online learning and in-store training with your Store Manager.
• Access to Management Development Programs and career progression opportunities across The Sussan Group.
• Wellness Leave – 2 additional paid days of leave per year to focus on your health and wellbeing.
• Opportunity to earn monthly and seasonal bonuses.
• Discounted private health insurance through Medibank Private.

Why work for Sussan?

At Sussan we believe in creating a supportive and nurturing workplace that puts women and their needs first. Our team members are passionate about fashion, and we're committed to fostering an environment where our team can thrive. Here’s why you should choose a career at Sussan:

• Join a Certified B Corporation and become a team member of a vibrant, purpose-driven workplace that values both innovation and impact.
• Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
• Participate in our long-standing community partnership program with Breast Cancer Network Australia (BCNA)
• Join a supportive team that values creativity, diversity, growth, and, most importantly, future thinking.

About Sussan

For more than 80 years, Sussan has been celebrating the spirit of Australian women, curating elegant, contemporary pieces that they love to wear, whether at work or play.

At Sussan, we strive to balance fashion with responsibility, always aiming to improve and find better ways to create the clothes that Australian women love. As part of The Sussan Group, we're proud to be a Certified B Corporation™. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. This shows that we are a leader, with a future focus and we’re passionate about bringing our team with us on the journey. Together, we’re committed to the change that women want to see.

If this opportunity aligns with your skills and aspirations, we would love to connect with you.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

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