Retail Assistant Store Manager - Erina, NSW

Sportsgirl; Gosford; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

3-day weekend roster

Team member discount

Online training

Management development

Wellness leave

Bonuses

Private health insurance discount

Job summary

Sportsgirl is seeking an Assistant Store Manager in NSW to work closely with the Store Manager, driving sales, leading the team, and ensuring smooth stock management and strong visual merchandising.

You will foster a customer-first culture, motivate staff, and run the store effectively in the Store Manager's absence, all while delivering an engaging in-store experience.

Qualifications

• Experience in retail leadership or supervisory roles.
• Strong communication and customer-first mindset.
• Ability to lead and develop a team.

Responsibilities

• Support the Store Manager in driving sales and achieving performance targets while enhancing the customer experience.
• Assist in leading, mentoring, and developing the store team, cultivating a positive and results-driven environment.
• Oversee stock management, ensuring effective stock replenishment, markdowns, and timely stocktakes.
• Maintain high visual merchandising standards to reflect brand direction.
• Ensure excellent service and build lasting customer relationships.

Skills

Retail leadership

Customer service

Communication

Stock management

Tools

POS systems

Job description

As an Assistant Store Manager, you'll work closely with the Store Manager to oversee all aspects of store operations, including driving sales, delivering outstanding customer experiences, and managing stock. This is a leadership role where you'll help guide and develop the team while ensuring the store runs smoothly in the Store Manager's absence.

We're looking for a motivated individual with previous retail leadership or supervisory experience, strong communication skills and a customer-first mindset. You'll thrive in a fast-paced environment, lead by example and know how to inspire a team to achieve results while creating an engaging in-store experience.

In this role you will:

• Support the Store Manager in driving sales and achieving performance targets while enhancing the customer experience.
• Assist in leading, mentoring, and developing the store team, cultivating a positive and results-driven environment.
• Oversee stock management, ensuring effective stock replenishment, markdowns, and timely stocktakes.
• Maintain high visual merchandising standards to reflect brand direction.
• Ensure excellent service and build lasting customer relationships.

What we offer:

• Healthy work-life balance with a rotating full-time roster, including a 3-day weekend each fortnight and no Sunday shifts.
• Hourly rate with penalties for late nights, weekends and public holiday shifts.
• 50% team member discount off Sussan Group brands | Sportsgirl, Sussan & Suzanne Grae.
• Comprehensive online learning and in-store training with your Store Manager.
• Access to Management Development Programs and career progression opportunities across The Sussan Group.
• Wellness Leave – 2 additional paid days of leave per year to focus on your health and wellbeing.
• Opportunity to earn monthly and seasonal bonuses.
• Discounted private health insurance through Medibank Private.

What's it like to work at Sportsgirl?

As a business, we're committed to creating meaningful change, in measurable and transparent ways. By listening to and representing our community, we believe in the power of positivity, hope and kindness to create positive change in the world. The Sportsgirl team is here to champion our vibrant community called Generation Sportsgirl, every step of the way.

• Join a Certified B Corporation and become a member of a dynamic and purpose-driven Company.
• Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP).
• Participate in our long-standing community partnership program with the National Youth Mental Health Foundation, headspace.
• Join a supportive team that values creativity, diversity and growth.

About Sportsgirl

Sportsgirl is an iconic Australian youth destination, serving fashion and beauty with purpose since 1948. Sportsgirl is more than a brand; it's a vibrant community where creativity and self-expression thrive in a judgement-free zone.

As part of The Sussan Group, we're proud to be a Certified B Corporation. This certification independently verifies that The Sussan Group meets high standards of performance, accountability and transparency. Our commitment to sustainability and social impact benefits everyone — from our team to our customers and suppliers.

If this opportunity aligns with your skills and aspirations, we would love to connect with you.

The Sussan Group is committed to supporting an inclusive recruitment process, ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

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