Retail Assistant Manager: Lead Sales & Team Growth

Platypus Shoes; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Career development

Employee benefits

Team discounts

Supportive culture

Job summary

Platypus Shoes in Campbelltown, NSW is seeking an Assistant Store Manager to work alongside the Store Manager, driving sales, KPIs, coaching the team, and delivering premium customer service. You will help create an energetic store culture in a fast-paced retail environment.

The role focuses on leadership development, rostering, stock control, visual merchandising, and ensuring OH&S compliance while maintaining a premium product experience.

Qualifications

• Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment.
• Proven ability to lead a team and deliver strong results in sales and KPIs.
• A proactive, hands-on leader with a 'Make it Happen' mindset.
• Strong communication skills and a passion for coaching others.
• Operational know-how across stock management and visual merchandising.

Responsibilities

• Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards.
• Motivate and inspire the team to deliver outstanding results in sales and customer experience.
• Monitor and analyse store sales performance daily, weekly, and monthly; celebrate wins and identify opportunities for growth.
• Manage rosters and wage spend in line with company targets and operational efficiency.
• Coach and mentor team members, driving high morale, ongoing training, and succession planning.
• Oversee stock levels, store presentation, shrinkage control, and operational excellence.
• Ensure compliance with OH&S policies and relevant state and national legislation.

Skills

Team leadership

Sales KPIs

Coaching

Customer service

Stock management

Visual merchandising

Communication

Job description

Platypus Shoes in Campbelltown, NSW is seeking an Assistant Store Manager to work alongside the Store Manager, driving sales, KPIs, coaching the team, and delivering premium customer service. You will help create an energetic store culture in a fast-paced retail environment.

The role focuses on leadership development, rostering, stock control, visual merchandising, and ensuring OH&S compliance while maintaining a premium product experience.