Retail Assistant - Charlestown (fixed-term) at Sephora

Sephora; Newcastle; On-site; AUD 32,000 - 45,000; Part time

Benefits offered by this job

Store discounts up to 45%

Paid Parental Leave

Birthday Leave

Personal Leave

Health and well-being initiatives

Life Insurance

Job summary

Sephora is seeking a Retail Assistant for Charlestown, Newcastle, NSW on a fixed-term, part-time basis. This on-site role supports Beauty Advisors, helping customers discover products and providing exceptional service across beauty, skincare, haircare and wellness.

You will join a global luxury beauty retailer with onboarding, ongoing training, and opportunities for growth. Availability across peak days, including Thursday to Sunday, is ideal.

Qualifications

• Previous sales experience in a retail or customer facing environment.
• Excellent interpersonal and communication skills.
• Ability to provide a welcoming customer experience and build relationships.

Responsibilities

• Create an amazing customer experience and listen to unique customer needs.
• Stay informed on new products and beauty trends.
• Explain features and benefits of Sephora’s CRM program to customers.
• Participate in in-store training sessions and share knowledge with the team.
• Support across departments including beauty, skincare, haircare, and wellness.

Skills

Retail Sales experience

Interpersonal skills

Customer service

Availability incl. weekends

Tools

CRM program

Job description

Apply for Retail Assistant - Charlestown (fixed-term) at Sephora in Newcastle, NSW, AU. This Full time on site position offers great opportunities for career growth. Position Retail Assistant - Charlestown (fixed-term) Profile . At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. Join Sephora and be part of the Charlestown team as Retail Assistant (Beauty Advisor) on a Part-Time, 6 month fixed-term basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer. Sephora is part of the Global Louis Vuitton Moet Hennessey Group which is the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 35 stores, a growing online platform and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD.

The opportunity

As a Retail Assistant in Sephora you are our Beauty Advisors; You are fundamental to the store team by inspiring and helping our customers become the best version of themselves. At Sephora you will have the opportunity to work across all our departments from beauty, skincare, haircare, and wellness. You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help customers discover Sephora's amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.

• Enjoy creating an amazing customer experience by providing a welcoming environment to listen and embrace their unique needs.
• Are a keen observer of new products and the latest beauty trends and techniques
• Want to help customers discover the features and benefits of our CRM program and how it can help them be the best version of themselves.
• Are open to expanding your knowledge of our iconic brands to share your knowledge with, and learn from, your team of Beauty Advisors.
• Are open to participating in cross-training and attending in-store beauty expert training sessions where you're encouraged to continuously learn and explore.
• Have a passion to share your knowledge with your team of Beauty Advisors and Sephora customers.
• Have previous Sales experience in a retail or customer facing environment, and have excellent interpersonal skills to build relationships with clients and fellow team members.
• As our busiest days of trade are between Thursday to Sunday the ideal candidate will be able to provide 3 full days of availability across key trading times including late-night and weekend availability.

Benefits

• Opportunities for personal development here in Australia and New Zealand
• Opportunities across our global group of high-end luxury brands
• Gifted products throughout the year along with store discounts of up to 45% off
• Paid Parental Leave, Birthday Leave & Personal Leave
• Health and well-being initiatives including
• Discounted Gym memberships & 24/7 Mental Health well-being programs
• Life Insurance
• Unique online learning platform
• Fun social calendar

$28.08/hr + Super + Weekend loading

Company Culture & Equality

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Sephora Maison

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.