Retail Assistant

Lagardere AWPL Travel Retail; Sunshine Coast Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Parking

Staff discounts

Career development

Parental leave

Referral program

Wellbeing leave

Dynamic airport environment

Job summary

Lagardère AWPL Travel Retail is hiring casual Retail Assistants for Sunshine Coast Airport. Join a dynamic airport team delivering friendly customer service in a fast-paced retail environment.

You will help customers, handle transactions, and keep visuals and stock up to date. Prior retail experience isn’t required; training will be provided. Availability for varied shifts, including mornings, evenings, weekends, and holidays, is encouraged.

Qualifications

• Customer service mindset and friendly, proactive approach.
• Flexible availability including weekends and holidays.
• Valid working rights and ability to obtain an Aviation Security ID Card.

Responsibilities

• Deliver outstanding customer service and product recommendations.
• Assist customers with queries in a friendly, professional manner.
• Maintain store presentation and stock levels.
• Process transactions smoothly and efficiently.
• Stay informed about store promotions and new products.

Skills

Customer service

Job description

Casual/Temporary

No experience required

2mo ago , from Lagardere AWPL Travel Retail

Grow your retail career in the safe and secure environment of Sunshine Coast Airport!

News Travels offers newspapers, magazines, latest release books, travel essentials and snacks for your trip. From the iconic brands of LEGO, JBL and Apple to an area dedicated to a wide range of gifts, apparel, souvenirs and locally sourced produce, stop into News Travels before your flight.

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

We’re looking for Casual Retail Assistants to join our team at Sunshine Coast Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

• Store operates 5:30am to 8:30pm
• Willing to open / close and availability at least four days a week, including one weekend day highly desirable!

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for customer service & sales
• Confident communicator with a positive attitude
• Well-groomed & professionally presented
• Retail experience? Great! But not essential—we’ll train you!
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
• Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
• Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
• Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
• Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.