Retail Assistant

Luxottica; Gosford; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading eyewear retailer in Gosford is seeking a Retail Associate to join their OPSM team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. Experience in retail or customer service is preferred but not required, as comprehensive training will be provided. This role offers unique opportunities to work with luxury brands and contribute to a fun team culture. Competitive perks include a yearly product allowance and significant discounts.

Benefits

$1,500 product allowance

Family & Friends discounts up to 50%

Volunteering opportunities via OneSight

Qualifications

• Previous retail, sales or customer service experience.
• Thrives in an exciting, fast-paced environment.

Responsibilities

• Meeting and greeting customers and providing an exceptional customer experience.
• Processing specialised orders for our customers.
• Driving sales by informing customers about luxury products.
• Contributing to a positive team culture.

Skills

Excellent communication and people skills

Motivated with a drive to achieve targets

Experience in retail or customer service

Job description

Add expected salary to your profile for insights

See yourself at OPSM - become part of our family and help us make a real change in people's lives!

We are currently looking for a Retail Associate to join our OPSM Erina team.

Optical experience is preferred but not required – We provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more!

Why us?

Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off to splurge across all our brands – Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank

Up to 50% off Oakley eyewear and apparel throughout the year.

Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.

Clear career pathways for your role, with national and global progression opportunities

A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.

Your responsibilities

Meeting and greeting customers and providing an exceptional customer experience.

Processing specialised orders for our customers

Driving sales through providing customers with informative knowledge on our luxury and cutting-edge products

Contributing to a positive and fun team culture

About you

Previous retail, sales or customer service experience

Excellent communication and people skills

Motivated with a drive to achieve targets.

Thrives in an exciting, fast-paced environment.

Passionate about helping people to see the beauty in life? Join us!

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs.

We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered.

We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.