Restoration Coordinator

PBG Building Group; Sutherland Shire Council; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Professional development

Career growth

Supportive team environment

Job summary

Professional Building Group is seeking a Restoration Coordinator to oversee restoration jobs from lodgement to completion, coordinating subcontractors and liaising with clients and insurers to ensure timely, high-quality outcomes.

The role emphasizes organised multitasking, independent ownership of multiple projects, and accurate documentation, with opportunities for professional development within a reputable company committed to quality and customer satisfaction.

Qualifications

• Experience in a similar role within the insurance restoration industry is essential.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office Suite; experience with job management systems is a plus (Prime EcoSystem is a preference).
• Attention to detail and a high level of accuracy.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate sub-contractors to ensure timely and quality completion of restoration works.
• Liaise with customers, insurance companies, sub-contractors and stakeholders to gather and provide information.
• Maintain accurate and up-to-date records and documentation.
• Operate autonomously, taking ownership of multiple jobs from start to finish.
• Prepare reports and documentation as required.

Skills

Insurance restoration

Organisational skills

Communication

MS Office

Attention to detail

Independent work

Teamwork

Prime EcoSystem

Tools

Prime EcoSystem

Job description

Professional Building Group is a leading insurance building company specialising in providing exceptional service and high-quality repairs. With a strong focus on innovation, customer satisfaction, and professional growth, we are committed to excellence in everything we do.

Job Description

We are seeking an experienced Restoration Coordinator to join our team. In this role, you will be responsible for the coordination and management of restoration jobs, overseeing each job from lodgement through to completion. You will coordinate sub-contractors, liaise with the customer and clients, and ensure the restoration works are delivered efficiently, on time, and to the highest quality standards.

This is a fast-paced position suited to someone who thrives on organisation, clear communication, and delivering outstanding customer outcomes.

Key Responsibilities

Coordinate sub-contractors to ensure timely and quality completion of the restoration works.

Liaise with customers, insurance companies, sub-contractors, and other stakeholders to gather and provide necessary information.

Maintain accurate and up-to-date records and documentation.

Operate autonomously, taking ownership of multiple jobs from start to finish.

Prepare reports and documentation as required.

Qualifications and Skills

Previous experience in a similar role within the insurance restoration industry is essential.

Strong organisational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficient in MS Office Suite and experience with job management systems is a plus (Prime EcoSystem is a preference).

Attention to detail and a high level of accuracy.

Ability to work independently and as part of a team.

What We Offer

Competitive salary based on experience.

Opportunities for professional development and career growth.

A supportive and collaborative work environment.

The chance to be part of a reputable company with a strong commitment to quality and customer satisfaction.