Restaurant Operations & Guest Experience Manager

Craveable Brands Ltd.; Gosford; On-site; AUD 70,000 - 90,000; Full time

Job summary

Oporto, part of Craveable Brands, is expanding and seeking a Manager to lead restaurant operations across our Australian footprint. You will drive profitability, quality and safety standards while delivering on sales, food cost and labour goals, and coach the team to deliver memorable customer experiences.

Join a busy, fast-paced environment where you can create feel-good moments, mentor staff, and continuously improve performance while upholding our brand promise and delicious flame-grilled

Qualifications

• Hospitality management experience.
• Strong commercial acumen and people leadership.
• Proven ability to translate direction into action.

Responsibilities

• Manage all aspects of restaurant operations and profitability to meet brand, customer, quality and safety standards.
• Drive sales, food cost, labour spend, and controllable expenses while maintaining high guest experience.
• Lead and coach team members to deliver delicious food and memorable customer experiences.
• Champion continuous improvement to optimise profit and customer satisfaction.

Job description

Oporto, part of Craveable Brands, is expanding and seeking a Manager to lead restaurant operations across our Australian footprint. You will drive profitability, quality and safety standards while delivering on sales, food cost and labour goals, and coach the team to deliver memorable customer experiences.

Join a busy, fast-paced environment where you can create feel-good moments, mentor staff, and continuously improve performance while upholding our brand promise and delicious flame-grilled