Restaurant Manager - Townsville

Nando's Australia & New Zealand; Townsville City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus up to 10k annually

Meals while working

Flexible rosters with weekends off

6‑week onboarding program

Growth opportunities in restaurant mgm

Job summary

Nando’s Australia & New Zealand is seeking an experienced Patrao to lead restaurant teams in Townsville. You’ll inspire staff, run shifts smoothly, and create unforgettable guest experiences while managing restaurant operations with passion.

As a hands-on leader, you’ll foster a safe, inclusive, and energetic workplace, develop your team, and drive performance across service, hospitality, and backend operations.

Qualifications

• Leadership experience or management experience in hospitality/fast casual is preferred.
• Strong organizational and people development skills.
• Ability to motivate teams in a fast-paced setting.

Responsibilities

• Lead with passion to deliver memorable experiences for customers and staff.
• Set the tone by maintaining a safe, clean, and welcoming restaurant environment.
• Stay attentive to shifts, anticipate needs, and drive smooth operations.
• Own the energy and atmosphere to make every shift exceptional.

Job description

At Nando’s, it’s all about the people, with chicken on the side! As a Patrao (meaning head of the family and what we call Restaurant Managers), you’ll inspire your team, lead by example, and create unforgettable experiences for both customers and the team—all while running the restaurant like it’s your own.

You bring heat and heart, fire and soul. Your team looks to you for leadership, motivation, and wisdom. You fire them up to deliver brilliant shift after brilliant shift. Together, you’ll create an environment that’s exciting, inclusive, and full of energy.

What You’ll Do

• Lead with Passion: Deliver legendary experiences for both customers and your team.
• Set the Tone: Maintain a safe, clean, and welcoming space where everyone thrives.
• Stay Sharp: Anticipate needs, keep the energy up, and ensure smooth shifts.
• Own the Flame: Drive the energy, atmosphere, and operations to make every shift brilliant.

What’s in It for You?

• Spice Up Your Pay: A juicy base salary & bonus that adds an extra kick of up to $10,000 annually.
• Free Nando’s: meals when you work + discounts for friends and family.
• Flexibility: Balanced rosters with set weekends off and no overnight shifts.
• Job Support: A 6-week onboarding program, regular Assistant Manager meetups, and ongoing support to help you set up for success and thrive.
• Growth Opportunities: Develop your skills and advance—step into expanding Restaurant Management roles or explore opportunities in Restaurant Support.
• Fun: Team nights out and legendary company gatherings.
• Wellness Support: Access to mental health, nutrition, fitness, and financial resources, plus 8 weeks paid parental leave.
• Bring Your Crew: Earn $1000+ for successful salaried referrals!
• Purpose: Help make a difference through community support, sustainability, and social inclusion.

Who You Are

• An experienced leader or someone with management experience (fast casual dining a bonus but not essential).
• Highly organized with a strong ability to run smooth operations while inspiring and developing teams.
• Motivated by empowering others and solving problems in a fast-paced environment.
• Someone who shares our values: Pride, Passion, Courage, Integrity, and Family.

The Boring (but Important) Stuff

Applicants must have the right to work in Australia and be 18+ to manage/supervise a restaurant.

You’ll work with all Nando’s ingredients and obtain and hold appropriate certification (liquor accreditation, First Aid, CPR, and manager accreditation, as required by applicable local legislation).

At Nando’s, we believe we’re greater together than we are alone. The more diverse the party, the better it becomes. We’re committed to your growth, and in return, you’ll help us grow too.

Ready to fire it up? Let’s create something magical together.