Restaurant Manager

Supernormal; Melbourne; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Weekly gratuities

Staff discounts across Trader House/VV

Internal management training

Career progression opportunities

Job summary

Supernormal in Melbourne is seeking a talented Restaurant Manager to lead our busy, Asian-inspired venue and its vibrant team. You will drive training and development for staff and oversee the guest experience, ensuring the highest standards across service and beverage programs.

As a hands-on leader, you will manage scheduling, stock and cost controls while delivering on financial targets and maintaining a market-leading dining program at Supernormal.

Qualifications

• Experience managing multi-faceted venues with strong leadership and decision-making.
• Ability to meet financial benchmarks while delivering a market-leading food and beverage program.

Responsibilities

• Lead restaurant operations to deliver exceptional guest experiences.
• Oversee training and development of front-of-house and culinary teams.
• Manage schedules, stock, and cost controls to meet financial targets.
• Collaborate with leadership to drive revenue and profitability.

Skills

People management

Budgeting & financials

Training & development

Operational leadership

Service excellence

Job description

Supernormal is looking for a talented Restaurant Manager to help drive our business, provide training and development for our teams, and lead the experience for our guests.

Supernormal is a lively, all-day, Asian inspired restaurant with a contemporary Japanese aesthetic. The refectory-style dining room is flanked by a long, open kitchen and bar; downstairs lies a secret space for events, parties and karaoke. And with a Brisbane location opened in 2024, there has never been a more exciting time to join the team.

Supernormal’s menu is influenced by the cuisines of Tokyo, Shanghai, Seoul and Hong Kong. It celebrates the notion of shared feasts via a selection of classic dishes alongside some new and inspired interpretations.

Strong candidates will have experience managing successful muti-faceted venues in a creative, compassionate, and decisive manner. In addition, the ability to meet financial benchmarks while delivering a market-leading food and beverage program.

What you can expect:

• An attractive salary and gratuities paid weekly
• Internal promotions – develop and grow with us
• Flexible roster with a mix of day and night shifts
• Innovative and engaging training programs across service, food and beverage, operations, finance, wellbeing, management systems and People & Culture
• Your creative input encouraged – have a say in the future of the business
• Unparalleled support and training to recruit, train and develop your team
• Access to WSET training with our Beverage Director and Gourmet Traveller’s 2020 Sommelier of the year, Leanne Altmann.
• Dynamic team environment where knowledge and experience is shared between all Trader House venues
• The opportunity to work alongside respected industry leaders
• Job security –Trader House venues have been a leader in Melbourne’s restaurant scene for over a decade, and we’re stronger than ever
• Staff discount at all Trader House venues, including Cutler & Co., Builder’s Arms Hotel, Cumulus Inc., Gimlet at Cavendish House, Supernormal, Apollo Inn, Morning Market and Meatsmith.

We hire for the long-term, and offer internal management training to help you thrive with the demands of an extremely busy restaurant, whilst continuing to develop. Trader House looks within for talent to help build new opportunities - there's always something to work towards on the horizon. You will stay inspired and motivated to keep one of Australia’s favourite restaurants at the forefront of interesting, modern dining for years to come.

We offer meaningful hospitality, through knowledge, professionalism and warmth. Our menus share an ethos of quality produce prepared with finesse, showcasing our favourite farmers and producers from around Victoria.

About us:

Trader House is a collection of Melbourne and Brisbane’s most distinctive restaurants, bars and specialty food stores, led by chef, author and columnist Andrew McConnell and photographer Jo McGann.

Our Melbourne venues include Gimlet, Côte Basque, Apollo Inn, Cutler, Supernormal, Cumulus Inc., Marion, Builders Arms Hotel, Meatsmith, Morning Market, Stokehouse, Marea Beach House & Bar and Ultramarinos. In Brisbane, you’ll find Supernormal and Bar Miette.

We run restaurants driven by quality. Food and wine are our passion. If you’re a service-driven individual with a love for the hospitality industry and an eye for detail, we would love to hear from you.