Restaurant Manager

Chickenshop holdings PTY LTD; Bangalow; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Performance incentive bonus

Flexible working hours

Strong community involvement

Job summary

Chickenshop holdings PTY LTD in Bangalow, NSW, is seeking a hands-on Restaurant Manager to lead daily operations and shape a new local institution. You will recruit and train a team, maintain quality and safety standards, and ensure exceptional guest experiences.

You will work closely with owners in a flat structure to influence culture and systems from day one, with scope to grow the concept to other communities as it succeeds.

Qualifications

• Five years’ hospitality experience including restaurant-management or supervisory responsibilities.
• Ability to lead and develop a team to deliver memorable customer experiences.
• Strong leadership, coaching and communication skills.
• Understanding of cost control, scheduling and safety standards.
• Alignment with local community and mission.

Responsibilities

• Lead front-of-house during service to ensure smooth operations.
• Recruit, train, roster and develop the team.
• Maintain food quality, cleanliness and safety standards.
• Manage customer feedback and complaints.
• Oversee stock, suppliers, cash and daily operations.
• Monitor sales, labour, costs and waste.
• Ensure dine-in, takeaway and catering orders run efficiently.
• Improve systems and resolve problems.
• Maintain regulatory compliance.
• Report results and opportunities to owners.

Skills

Hospitality experience

Restaurant management

Leadership

Customer service

Staff development

Communication

Problem solving

Attention to detail

Regulatory compliance

Education

NSW RSA competency card

First-aid certificate

Australian work rights

Tools

POS systems

Stock management software

Job description

Chickenshop holdings PTY LTD – Bangalow NSW

Restaurant Manager

Build the team. Shape the culture. Help create a Bangalow institution.

Summary

Do you want to directly influence the growth of a local business? Do you enjoy building strong teams and delivering memorable customer experiences?

We’re looking for a hands‑on Restaurant Manager to lead our daily operations and help build an exceptional, sustainable hospitality business.

This is an opportunity for someone who loves getting involved, solving problems and bringing positive energy to a team. You’ll have the freedom to make a meaningful difference while being supported by engaged owners.

About Bangalow Chicken Shop

Bangalow Chicken Shop is a new neighbourhood restaurant in the picturesque town of Bangalow. The idea grew from the owners’ own experience as local parents looking for somewhere their families could enjoy quality, good-value food in a relaxed and welcoming environment.

We saw an opportunity to create the kind of place we wanted for ourselves: an easy family dinner, a satisfying workday lunch and a comfortable meeting place for the whole community.

Our ambition is to become a place Bangalow can rely on - serving quality food with genuine value, warmth and personality.

This is more than a chicken shop, as well as providing a classic high quality takeaway option, we will offer a unique dine in experience with wines, specials and chef menus.

Our mission is:

Making quality food simple, affordable and enjoyable for Bangalow’s community.

• Local Chicken Shop Offering quality food, genuine value & exceptional service

• Ability to have a meaningful impact on the business

• Work closely with owners in a flat structure

The Role

As our founding Restaurant Manager, you’ll work closely with the owners to shape the team, culture, systems and customer experience from the beginning—and play a defining role in what Bangalow Chicken Shop becomes.

Our first goal is to build a chicken shop that Bangalow genuinely loves. Once we get the model right, our ambition is to bring the concept to other local communities—and create exciting opportunities for the people who helped make the original successful.

This is a hands‑on role for someone who wants genuine ownership, meaningful influence and the satisfaction of building something with the potential to grow.

What you’ll do

• Lead from the front during service.

• Recruit, train, roster and develop the team.

• Maintain food quality, cleanliness and safety standards.

• Manage customer feedback and complaints.

• Oversee stock, suppliers, cash and daily operations.

• Monitor sales, labour, food costs and waste.

• Keep dine-in, takeaway, online and catering orders running efficiently.

• Improve systems and solve problems.

• Maintain regulatory compliance.

• Report results and opportunities to the owners.

What you’ll look like

• At least five years’ hospitality experience, including restaurant-management or supervisory responsibility.

• A proven ability to deliver exceptional customer experiences.

• Strong leadership, coaching and communication skills.

• Commercial understanding of sales, labour, food costs, waste and profitability.

• Experience managing rosters, stock, suppliers, cash and daily reconciliation.

• Calm, confident decision‑making during busy and challenging services.

• High standards for food quality, consistency, cleanliness and safety.

• Strong organisation, initiative and attention to detail.

• A current NSW RSA competency card.

• A current recognised first‑aid certificate, or willingness to obtain one before commencing.

• Unrestricted legal working rights in Australia.

• Genuine alignment with our mission

Why Join Us

• Learn from highly experienced, supportive, engaged owners who value your ideas.

• Performance incentive bonus based on success of the business

• Build strong relationships and become part of the Bangalow community.

• Grow your responsibilities and career as the business develops.

• Help create a local institution

• Flexible Working Hours