Resort Manager

RACWA; Western Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading resort in Australia seeks a full-time Resort Manager to lead its operations and pre-opening phase. You will recruit a team, drive guest satisfaction, and manage finances within one of Australia’s most stunning locations. Candidates must have strong leadership experience in hospitality and the ability to foster a positive work culture. This role comes with a competitive salary, accommodation, and incentives.

Benefits

Competitive salary package

Performance incentives

On-site accommodation

Learning and development programs

Qualifications

• Proven experience as a Resort Manager or in a senior leadership role.
• Strong background in pre-opening and operational management.
• Exceptional leadership and team-building skills.

Responsibilities

• Lead the pre-opening phase and successfully launch the resort.
• Drive exceptional guest satisfaction and team performance.
• Manage financial performance including budgets and forecasts.

Skills

Leadership

Operational management

Guest service

Financial management

Team-building

Communication

Education

Relevant qualifications in Management or Hospitality

Tools

Driver’s Licence

Senior First Aid

Approved Managers Licence

Job description

Overview

The recently redeveloped RAC Ningaloo Reef Resort sits on the pristine shores of Coral Bay, a gateway to the World Heritage-listed Ningaloo Marine Park. Featuring 90 modern units, a resort-style pool, ocean-view dining, a contemporary clubhouse, and sustainable features like solar power and EV charging, it offers an unparalleled coastal experience.

Ahead of our grand reopening in mid-2026, we’re seeking an experienced and passionate full-time Resort Manager to lead the opening and day-to-day operations of this iconic destination.

What will you be doing?

As Resort Manager, you’ll play a critical role in building and inspiring a high-performing team, delivering outstanding guest experiences, and driving the operational success of the resort. Reporting to the Regional Manager (North), you’ll oversee all departments including accommodation, food and beverage, kitchen, housekeeping, maintenance, and front office, ensuring exceptional standards and a strong culture of service.

This is a rare leadership opportunity for an accomplished hospitality professional to make their mark on a brand-new resort and live in one of Australia’s most breathtaking locations.

Lead the pre-opening phase and successfully launch the resort in mid-2026.

Recruit, train, and develop a passionate team across all departments.

Drive exceptional guest satisfaction, embedding RAC’s service values and standards.

Oversee day-to-day operations across accommodation, food & beverage, kitchen, housekeeping, maintenance, and front office.

Manage financial performance including budgets, forecasts, procurement, and cost control.

Build strong relationships with local stakeholders, suppliers, and community partners.

Champion a safety-first culture and ensure compliance with WHS, licensing, and environmental requirements.

Your qualifications

What you’ll bring to the team

Proven experience as a Resort Manager or in a senior leadership role within a resort or large-scale hospitality operation.

Strong background in pre-opening and operational management.

Exceptional leadership and team-building skills, with the ability to foster a positive, high-performance culture.

Solid understanding of financial management, KPIs, and strategic planning.

Outstanding guest service mindset with a passion for creating memorable experiences.

Excellent communication, problem-solving, and organisational skills.

Flexibility to live on-site in Coral Bay and work varied hours across 7 days including weekends and public holidays.

Relevant qualifications in Management or Hospitality are desirable.

Driver’s Licence, Senior First Aid, and Approved Managers Licence required.

Why you’ll love working with us

A competitive salary package including performance incentives and on-site accommodation.

Police Check cost covered by RAC.

The opportunity to lead one of Australia’s most exciting resort openings in a world-class destination.

Access to RAC’s learning and development programs and career progression pathways.

The chance to work and live where others holiday – steps from the Ningaloo Reef!

Supportive, inclusive team culture and a company that values sustainability and community.

How to Apply

Ready to lead the next chapter of RAC Ningaloo Reef Resort? Click ‘Apply’ today and submit your resume to join our passionate team and make your mark on an iconic destination.

About RAC

At RAC, we’re committed to creating an inclusive workplace where everyone feels welcome and valued. We celebrate diversity and encourage people from all backgrounds to apply. If you require any adjustments to support your application or participation in the process, please reach out to our Talent Acquisition Team – we’re here to help.

The salary is described as competitive with incentives; recruitment activity for this role will commence in October 2025 with an expected start date of late January 2026.