Residential Sales Pro — Outbound & CRM Specialist

RemoteCOM LLC; Queensland; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Discounts across major retailers

Paid parental leave

Novated leasing

Employee Assistance Program

On-the-job training

Job summary

Lincoln Place in Bundaberg, Australia, is seeking a Sales Representative to drive sales and settlement targets within the residential/retirement sector. You will manage leads, contracts and settlements, while collaborating with development and community teams to deliver a premium customer experience.

You will provide expert guidance on home designs and inclusions, maintain Salesforce records, and engage with local agents to promote opportunities in a vibrant lifestyle community.

Qualifications

• Excellent written and verbal communication and presentation skills.
• Experience in residential, real estate, retirement, or off-the-plan sales.
• Ability to work independently and as part of a team.
• Patience, professionalism and empathy when dealing with customers.
• Strong time management and ability to multitask under pressure.
• Salesforce or similar CRM experience is highly regarded.

Responsibilities

• Provide customer service excellence to future and current customers.
• Have deep knowledge of product, inclusions, loan lease living, contracts and sales processes.
• Maintain Salesforce data entry and accuracy for all customer interactions and sales activities.
• Manage leads with appropriate contact, data collection, follow-up and appointment management.
• Manage contracts ensuring information is correct and customers understand the process.
• Manage settlements ensuring customers are prepared and handover is seamless.
• Maintain strong relationships with development, construction and community teams.
• Build relationships with local area agents and community groups for referrals.
• Follow sales processes and provide feedback to the EGM of Sales.
• Attend and host sales events and be a positive ambassador for the project.
• Provide expert advice on home designs, inclusion levels and product demand.
• Maintain the display suite to a high standard of presentation.

Skills

Communication skills

Outbound calling

Teamwork

Sales experience

Customer service

Empathy & resilience

Time management

Education

Bachelor’s degree in Business/Marketing/Sales

Tools

Salesforce

Job description

Lincoln Place in Bundaberg, Australia, is seeking a Sales Representative to drive sales and settlement targets within the residential/retirement sector. You will manage leads, contracts and settlements, while collaborating with development and community teams to deliver a premium customer experience.

You will provide expert guidance on home designs and inclusions, maintain Salesforce records, and engage with local agents to promote opportunities in a vibrant lifestyle community.