Residential Coordinator

Youth Lifestyle Options; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Vehicle provided

Job summary

Youth Lifestyle Options (YLO) is seeking a dedicated Residential Coordinator in Loganholme, Queensland. This full-time role supports safe, nurturing residential care for young people and involves coordinating daily operations, supervising staff, and developing tailored care plans.

You will collaborate with schools, families and external agencies to ensure comprehensive support, while maintaining regulatory documentation and participating in ongoing quality improvements.

Qualifications

• 2–3 years' experience in child welfare or residential care.
• Qualifications in Child and Youth Care, Social Work, or related field.
• Blue Card (Working with Children Check) in Queensland.
• Strong knowledge of child development and trauma-informed practice.
• Excellent communication and interpersonal skills.
• Leadership and supervision experience.

Responsibilities

• Coordinate day-to-day operations of residential care facilities to ensure safety and development of youth.
• Supervise and support residential care staff, providing guidance and mentoring.
• Develop and implement individualised care plans for young people based on needs and goals.
• Build and maintain positive relationships with young people, families and schools.
• Coordinate with external agencies to ensure holistic support and continuity of care.
• Maintain records, rosters and documentation in compliance with regulations.

Skills

Leadership

Communication

Empathy

Trauma-informed care

Staff mentoring

Documentation

Data management

Blue Card

Education

Child and Youth Care

Social Work

Community Services

Equivalent demonstrated experience

Job description

About us
YLO (Residential Care Services) Pty Ltd is a dedicated provider of residential care and support services for young people in Queensland. Our mission is to provide safe, stable and nurturing environments where vulnerable youth can heal, grow and develop the skills and confidence needed to build positive futures. We are committed to child-centred practice, trauma-informed care and working collaboratively with families, schools and community agencies. Our values of compassion, respect, integrity and excellence guide everything we do, and we are proud to be making a meaningful difference in the lives of young people and their families across our community.

About the role
YLO (Residential Care Services) Pty Ltd is seeking a dedicated and compassionate Residential Coordinator to join our team in Loganholme, Queensland. This is a full-time (9am - 5pm) position that plays a vital role in our mission to provide safe, supportive and nurturing residential care for young people in our community. As a Residential Coordinator, you will be instrumental in creating a stable and therapeutic environment where young people can thrive, develop resilience and build positive futures.

This role is based in our Head Office in Loganholme.

What you'll be doing

Coordinating and overseeing the day-to-day operations of residential care facilities to ensure the safety, wellbeing and development of young people in our care

Supervising and supporting residential care staff, providing guidance, mentoring and professional development opportunities

Developing and implementing individualised care plans for young people based on their unique needs, circumstances and goals

Building and maintaining positive relationships with young people, fostering trust, respect and a sense of belonging within the residential setting

Coordinating with schools, medical professionals, family members and external agencies to ensure holistic support and continuity of care

Managing administrative responsibilities including record keeping, roster management and documentation in compliance with regulatory requirements

Assessing and responding to behavioural, emotional and developmental needs of young people with empathy and professional judgment

Implementing evidence-based practices and therapeutic approaches to support positive outcomes and life skills development

Participating in regular team meetings, training sessions and quality improvement initiatives to enhance service delivery

The position provides an On Call service one night a week and one weekend every 6 weeks. Following your weekend of On Call you will receive a paid rostered day off the following week in addition to an on-call allowance.

There is also a fully maintained vehicle for the successful applicants with fullprivate use.

What we're looking for

A minimum of 2-3 years' experience working in child welfare, youth services, residential care or a related community services environment

Formal qualifications in Child and Youth Care, Social Work, Community Services, or a related discipline, or equivalent demonstrated experience

Current or willingness to obtain a Blue Card (Working with Children Check) for Queensland

Strong knowledge of child development, trauma-informed practice and therapeutic approaches to supporting vulnerable young people

Excellent communication and interpersonal skills with the ability to engage effectively with young people, families, staff and external stakeholders

Demonstrated ability to manage complex situations with maturity, sound judgment and emotional intelligence

Strong organisational and administrative skills with proficiency in documentation, record keeping and data management

Leadership capability with experience in supervising, mentoring and developing residential care staff

A commitment to continuous professional development and staying current with best practice in child welfare and residential care

Current First Aid and CPR certification (or willingness to obtain)

A valid driver's licence