Residential Care Officer

Sociable Tech; Sydney; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

All About Your Support Pty Ltd is seeking a dedicated Residential Care Officer to provide person-centred care and support to residents in a full-time permanent role in NSW, Sydney. The position includes supervision of staff, care planning, and collaboration with families and health professionals.

The ideal candidate holds a Diploma (AQF Level 5) or higher in community services, with at least 1 year of post-qualification experience in residential care.

Qualifications

• Diploma or higher in community services or related field.
• Minimum 1 year post-qualification experience in residential care.
• Experience with assessment, support planning and stakeholder liaison.
• NDIS Worker Screening Check, First Aid and CPR, driver's licence.

Responsibilities

• Assess residents' needs and plan individual support and behaviour plans.
• Deliver education and life-skills programs to promote independence.
• Coordinate funding packages and plan reviews with teams and families.
• Supervise and mentor support workers and conduct handovers.
• Ensure compliance with NDIS Practice Standards and safety rules.
• Maintain accurate documentation and liaise with health and housing services.

Skills

Compassionate care

Family communication

Team leadership

Case coordination

Regulatory compliance

Education

Diploma (AQF Level 5) in community services

Job description

Job Type: Permanent position | Full time position

Job Description

All About Your Support Pty Ltd Residential Care Officer ANZSCO Code: 411715 – Residential Care Officer Employment Type: Full-Time, Permanent Salary: $80,000 per annum + Superannuation.

About the Role We are seeking a compassionate, experienced and dedicated Residential Care Officer to join our residential care team. The successful candidate will provide person‑centred care, supervision and ongoing support to residents while promoting their independence, dignity, safety, emotional wellbeing and participation in everyday life.

Key Responsibilities

The Residential Care Officer will work closely with residents, families, nursing and allied health professionals and other members of the care team to assess individual needs, implement individualised support programs, monitor residents' progress and maintain accurate care documentation.

• Assess residents' physical, emotional, behavioural, social and daily living support needs
• Plan, develop, implement and review individual support, skill development and behaviour support plans with residents, families and allied health professionals.
• Deliver education, training and life-skills programs that build independence and community participation.
• Monitor, record and report progress against support objectives, and maintain accurate case notes and client records.
• Refer residents to health, housing, employment and community agencies, and coordinate service delivery.
• Liaise with families, guardians, welfare agencies, government bodies and funding bodies.
• Coordinate individual funding packages, service agreements and plan reviews.
• Supervise, roster, induct and mentor support workers, and lead handovers and case reviews.
• Manage and report critical incidents, behaviours of concern and restrictive practices in line with regulatory obligations.
• Provide day‑to‑day care and supervision, including incidental personal support where required by a resident's plan.
• Ensure compliance with the NDIS Practice Standards, work health and safety legislation and residents' rights to privacy, dignity and choice.

Qualifications & Experiences

• Diploma (AQF Level 5) or higher in community services, disability services, residential care or youth work.
• Minimum 1 year of post‑qualification experience in direct practice in a residential care setting.
• Demonstrated experience in assessment, support planning, case coordination and stakeholder liaison.
• Experience supervising or mentoring support staff.
• NDIS Worker Screening Check, First Aid and CPR, and a current driver's licence.

About Your Support is a registered NDIS provider operating across NSW, Victoria, Queensland, South Australia, Western Australia and Tasmania.

We deliver personal care, daily living assistance, life skills, community participation and respite, tailored to participants' goals and independence.

Work Type: Full time Salary: $75000-85000 Job Publish: 24-08-2026 Job Expire: 23-09-2026