Residential Care Officer

NetYourJob; Nambour; On-site; AUD 82,000 - 86,000; Full time

Benefits offered by this job

Guaranteed superannuation

Professional development opportunities

Job summary

Arthur Care Services Pty Ltd T/A Arthur Care in Nambour, QLD, is seeking a Residential Care Officer to provide person-centered, strengths-based support to participants funded under the NDIS.

You will work with multidisciplinary teams, develop tailored support plans, assist with daily living skills, coordinate services, and ensure compliance with NDIS Quality and NIISQ standards.

Qualifications

• Diploma or higher in the relevant field.
• One year of relevant experience.
• Excellent communication, de-escalation and interpersonal skills.
• Ability to work autonomously and within multidisciplinary teams.
• Extensive knowledge of the National Disability Insurance Scheme (NDIS) framework and regulations.
• Ability to maintain professional boundaries and manage complex case management.

Responsibilities

• Identify goals, risks, and strengths to tailor support plans.
• Develop daily living skills, emotional regulation, and social engagement.
• Advocate for participant rights and coordinate access to services.
• Liaise with allied health professionals, support coordinators, plan managers, and community organisations.
• Maintain case notes, progress reports, risk assessments, and documentation per standards.
• Uphold confidentiality, cultural safety, and trauma-informed practices.
• Travel to meetings, trainings, or conferences when required.

Skills

Communication

Interpersonal skills

De-escalation

Relationship-building

Education

Diploma or higher in relevant field

Job description

Job Type: Permanent position | Full time position

Job Description

Nambour QLD 4560 Vacancy Listing Dates 21/09/2026 to 19/10/2026 Please Quote Reference Number 18674

• Salary: $82,000 to $86,000
• Full time opportunity
• Join the team at Arthur Care

About Us: Arthur Care Services Pty Ltd T/A Arthur Care located at 80

• 82 Blackall Terrace, Nambour QLD 4560 provides person-centered services to individuals with a disability.

At Arthur Care, we believe that everybody has the capacity or can build capacity to work towards achieving their goals, make their own choices, and feel like a valued member of the community.

Position Overview: The Residential Care Officer provides person-centered, strengths-based support to vulnerable participants of Arthur Care, funded under the NDIS and NIISQ to enhance independence, wellbeing, community participation, and quality of life. The role focuses on building capacity, coordinating support, advocating for participant needs, and ensuring services align with Service Practice Standards and participant goals.

Tasks & responsibilities:

• Conduct interviews and work with participants residing in supported accommodation to identify goals, needs, risks, and strengths, and develop and implement tailored support plans aligned with their NDIS guidelines.
• Support participants to develop daily living skills, emotional regulation, social skills, and community engagement.
• Advocate for participant rights, access, and inclusion and facilitate access to appropriate health, housing, education, and community services
• Liaising with allied health professionals, support coordinators, plan managers, and community organisations to coordinate appropriate support and services for participants.
• Identify, document, and respond to risks, safeguarding participant wellbeing and complying with incident management requirements.
• Maintain accurate case management notes, progress reports, risk assessments, and documentation in line with NDIS Quality and Safeguards Commission standards and NIISQ Act and Regulations.
• Uphold ethical practice, confidentiality, cultural safety, and trauma-informed approaches.
• Actively keep up to date with service changes in accordance with the NDIS Safeguarding Commission and NIISQ Act and Regulations.
• Comply with Arthur Care organisational policies and procedures relevant to this position, which include WHS and quality, and is in alignment with the NDIS Safeguarding Commission and NIISQ Act and Regulations.
• Travel and attend meetings, training, or conferences when required.

Qualifications and Experience:

• Diploma or higher in the relevant field
• One (1) year of relevant experience
• Excellent communication, de-escalation and interpersonal skills.
• High level of interpersonal skills including the ability to develop and maintain relationships with staff and participants.
• Ability to work autonomously and within multidisciplinary teams.
• Extensive knowledge of the National Disability Insurance Scheme (NDIS) framework and regulations.
• Ability to maintain professional boundaries and manage complex case management

Skills:

• Strong communication, interpersonal, and relationship-building skills.
• Strong documentation, case management, safeguarding, and risk-management skills.
• Sound understanding of NDIS requirements, confidentiality, ethical practice, and trauma-informed support.

Benefits & Remuneration:

• Salary commensurate with experience $82,000 to $86,000 plus guaranteed superannuation.
• Continue to learn and gain experience.