Residential Aged Care Services Business Analyst

St Vincent's Health Australia; Kew; On-site; AUD 56,000 - 76,000; Part time

Benefits offered by this job

Wellbeing initiatives

Confidential counselling

Fitness Passport

Salary packaging

Public transport access

Professional development

Continuous improvement culture

Flexible working arrangements

Job summary

St Vincent's Health Australia is seeking a part-time RACS Business Analyst in Kew to support the financial, operational and administrative management of Residential Aged Care Services across Berengarra, Auburn House and Prague House. The role reports to the RACS Business Manager and focuses on reporting, process improvement and project coordination.

You will work with clinicians and managers to monitor budgets, admissions, occupancy and resident records, ensuring compliance and timely

Qualifications

• Demonstrated ability to analyse financial and operational data for Aged Care services.
• Experience providing guidance to residents/families on fees and funding arrangements.
• Experience with budget development, financial monitoring and forecasting.
• Ability to prepare regular performance reports and monitor debtor balances.

Responsibilities

• Coordinate admissions, occupancy and onboarding processes for Residential Aged Care Services.
• Provide accurate information to residents, families and representatives on accommodation options, services, fees and funding.
• Ensure admission documentation and resident records are completed compliantly and on time.
• Assist Business Manager with budget development, monitoring and forecasting.
• Monitor resident accounts and aged debtor balances, escalating risks as needed.

Skills

Financial analysis

Stakeholder engagement

Reporting

Process improvement

Project coordination

Budgeting

MS Excel

Power BI

Job description

Job Description:

• Kew location
• Challenging and rewarding work environment
• Friendly and dynamic team
• Permanent, part-time (0.63 FTE: 24 hrs / week)

About the Role

Reporting to the RACS Business Manager, the RACS Business Analyst supports the financial, operational and administrative management of Residential Aged Care Services (RACS), including Berengarra, Auburn House and Prague House. The role assists in the coordination of financial performance, operational delivery, compliance requirements and strategic initiatives across the portfolio. Working closely with the Business Manager, Operations Manager, Clinical Managers and key stakeholders, the RACS Business Analyst supports the achievement of financial, operational and strategic objectives through reporting, business support, stakeholder engagement, process improvement and project coordination. The role contributes to governance, compliance and accreditation requirements, and acts on behalf of the Business Manager as delegated to promote operational efficiency, service excellence and continuous improvement. This role is classified at HS3.

Your Contribution

Support the management of admissions, occupancy and resident onboarding processes across Residential Aged Care Services. Provide accurate information and guidance to prospective residents, families and representatives regarding accommodation options, services, fees and funding arrangements. Ensure admission documentation, resident records and administrative processes are completed accurately, compliantly and within required timeframes. Assist the Business Manager with budget development, financial monitoring, forecasting and performance reporting. Monitor resident accounts, aged debtor balances and financial reports, escalating risks, discrepancies and issues as required.

What we Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging - Increase your take home pay!
• Location with easy access to public transport (109 tram)
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement
• Flexible working arrangements if eligibility criteria are met

About St Vincent's Hospital Melbourne's Residential Aged Care Services

St Vincent's Hospital Melbourne (SVHM) operates three Residential Aged Care Services (RACS) facilities: Berengarra, Auburn House and Prague House, collectively providing permanent and respite care for 165 residents. These services encompass mainstream aged care, psychogeriatric care, and specialist programs for individuals with mental health diagnoses, acquired brain injuries and / or a history of homelessness. All facilities are registered NDIS providers. The role is primarily based at St George's Health Service (SGHS) in Kew, with responsibilities across campuses and aged care sites. Residential Aged Care Services (RACS) sits within the Continuing Care Program at SVHM, which also includes Subacute Services (Rehabilitation, Geriatric Medicine, Palliative Care Services), Bed Based Transition Care, Community Services (HIP, ACAS, GP Liaison) and Healthcare for the Homeless Program. Working at St Vincent's St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail].

Closing Date: 14 November 2026 11:59pm

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

The St Vincent's family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.