Resident Services Assistant (Retirement Villages)

Hindmarsh; Canberra; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Competitive pay

Flexible shifts

Training provided

Job summary

Hindmarsh Retirement is seeking Resident Services Assistants for night and weekend sleepover shifts at our Deakin, Lyons and Kambah villages. You will support residents, monitor wellbeing, assist with meals, housekeeping and safety roles while on site.

Ideal candidates care about older people, have first aid and WWVP checks, and can work independently during on-call hours. Training and a supportive team environment are provided.

Qualifications

• Current First Aid qualification (or willing to obtain this prior to commencing employment).
• Current Working with Vulnerable People check (or willing to obtain this prior to commencing employment).
• Good communication and customer service skills.
• Experience working with, and understanding the needs of older people.

Responsibilities

• Communicating with residents & monitoring their wellbeing.
• Respond to emergency calls, provide first aid and liaise with emergency services.
• Housekeeping and general cleaning of common areas.
• Food service and dining room duties.
• Ensure a safe working environment by acting as first aid officer & fire evacuation warden.
• Other various duties according to the shift allocation.

Skills

Communication skills

First aid knowledge

Customer service experience

Experience with older people

Job description

• Multiple roles available - Night / sleepover shifts & weekends are required
• Convenient work locations in Kambah, Deakin & Lyons
• Friendly & supportive work environment

About Hindmarsh Retirement

At Hindmarsh Retirement we are passionate about our retirement communities. Most importantly, we value our partnerships with our residents. The Hindmarsh family and staff work hard to deliver a personable experience that embraces the values the business was founded on so that all involved, residents and staff, continue to thrive in our communities.

Hindmarsh Retirement operates independent Living Retirement Villages in Deakin, Lyons and Kambah.

The Role

Although the residents at Hindmarsh Retirement villages live independently, having staff in attendance within the village at all times provides peace of mind. As a Resident Services Assistant you will have the opportunity to multitask across a number of core duties, including:

• Communicating with residents & monitoring their wellbeing
• Respond to emergency calls, provide first and and liaise with emergency services
• Housekeeping and general cleaning of common areas
• Food service and dining room duties
• Ensure a safe working environment by acting as first aid officer & fire evacuation warden
• Other various duties according to the shift allocation

Roster hours

We are currently looking for new casuals who have availability to work overnight sleepover shifts and weekends. Sleepover shifts include a shift that is worked in the evening, and then you will sleepover on site to be on call throughout the night.

Your skills and experience

Ideally you will be a person who cares about helping others, and who has experience working with older or disadvantaged people.

You might have previously worked in hospitality, customer service, housekeeping, aged care or security and you are ready for a new challenge. We also encourage applications from nursing students seeking casual work.

The requirements of this position are:

• Current First Aid qualification (or willing to obtain this prior to commencing employment)
• Current Working with Vulnerable People check (or willing to obtain this prior to commencing employment)
• Good communication and customer service skills
• Have experience working with, and an understanding of the needs of older people

To succeed in this role you must be confident to work independently and respond to first aid emergencies.

Join our team

As a Hindmarsh employee, you will enjoy the benefits of a competitive rate of pay, access to a huge range of employee benefits and a friendly work environment. We offer flexible shifts and will provide you with the training you need to succeed in this role.